Overview
The following services are supported by the ITS Help Desk for students, faculty, and staff. For support hours, please see the ITS Help Desk Hours of Operation.
Account Support
- ArgoNet and MyUWF Accounts
- Florida Shines Logins
- Google Workspace apps (such as Gmail, Calendar, Drive, Groups, and Meet)
eLearning Support
Other Supported Services
- ArgoApps
- ArgoAir - Wireless
- Campus Computer Access
- Citrix Receiver
- Common Web Browsers (for issues relating to UWF services)
- Google Chrome (RECOMMENDED)
- Firefox (RECOMMENDED)
- Apple Safari
- Microsoft IE 10 and 11
- Microsoft Edge
- Confluence
- Students should not click Log In at the top right in Confluence
- DocuSign
- Dynamic Forms
- File Storage (H Drives)
- FTP
- Jira
- Microsoft Office 365 Installation and Setup
- MyUWF
- Qualtrics
- Spam/Phishing Response
- Technology Alerts
- UWF.edu
- UWF Mobile Apps
- Zoom
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.