Overview
Use our account recovery tool if you already have a MyUWF/ArgoNet account, but cannot remember your username or password. You have to follow this process if you don't remember your credentials to access these services:
Instructions
Step 1
Go to https://my.uwf.edu/ and click on the 'Log In' button.
Step 2
Below the username and password fields, click on the 'Problems Logging In?' link.
Step 3
Follow the instructions for one of these options:
- Verify your identity by choosing to provide your UWF ID# or the last four digits of your social security number and click Next
- Provide your last name on file with UWF and your date of birth. To minimize issues with formatting your birth date, utilize the calendar tool to the right of the birth date field. Click Next
- Your username will be provided on the screen. Please note that the username shown will be in all lowercase letters. If you know your password, you may go directly to https://my.uwf.edu and log in. If you don't know your password you can select the account provided and click Reset Password. If you are provided the message No account found you may review the previous steps and try again.
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- Verify your identity by choosing to provide your UWF ID# or the last four digits of your social security number and click Next
- Provide your last name on file with UWF and your date of birth. To minimize issues with formatting your birth date, utilize the calendar tool to the right of the birth date field. Click Next
- Your username will be provided on the screen. Please note that the username shown will be in all lowercase letters. Click Reset Password to proceed with getting a new password for your account. If you are provided the message No account found you may review the previous steps and try again, or call the ITS Help Desk directly at (850)474-2075.
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- You will now be prompted to select what method to use to receive a verification code. Select the method you would like to receive this code by the verified external email address, a verified phone number, or a code that can be provided to an ITS Help Desk analyst.
- A code will be sent directly to your verified external email address from no-reply@uwf.edu.
- Provide the code received in your email in the verification code block and click Next
- You will now be prompted to provide a new password on your account. You may use a randomly generated password or create your own password. You will need to select this option on the page. If you select a randomly generated password when ready click the check box next to I understand and click Next.
- If you select to create your own password the password must be between 12-20 character, starting with a letter, with at least one integer (0-9) or special character and cannot be a password you have used within the last 12 months. If you are creating your own password, you will need to meet all required specifications. The green checkmarks located on the right side of the page will indicate if your password meets this criteria.
- Click the checkbox next to the I understand and click Next.
- Your password will be updated in the system.
- A text message will be sent to the number provided on file with UWF
- Enter the code provided from the text directly in the verification code box.
- You will now be prompted to provide a new password on your account. You may use a randomly generated password or create your own password. You will need to select this option on the page. If you select a randomly generated password when ready click the check box next to I understand and click Next.
- If you select to create your own password the password must be between 12-20 character, starting with a letter, with at least one integer (0-9) or special character. If you are creating your own password, you will need to meet all required specifications. The green checkmarks located on the right side of the page will indicate if your password meets this criteria.
- Click the checkbox next to the I understand and click Next.
- Your password will be updated in the system.
- You may contact the ITS Help Desk directly at (850)474-2075 during support hours.
- The Help Desk analyst will first verify your identity and provide a verification code that will need to be provided.
- You will now be prompted to provide a new password on your account. You may use a randomly generated password or create your own password. You will need to select this option on the page. If you select a randomly generated password when ready click the check box next to I understand and click Next.
- If you select to create your own password the password must be between 12-20 character, starting with a letter, with at least one integer (0-9) or special character. If you are creating your own password, you will need to meet all required specifications. The green checkmarks located on the right side of the page will indicate if your password meets this criteria.
- Click the checkbox next to the I understand and click Next.
- Your password will be updated in the system.
If a verified external email address or phone number is not an option or you do not have access to these delivery methods any longer, please call the ITS Help Desk at (850)474-2075 for assistance.
