Please consult the External IT Services Status page for vendor status information.


  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Sep 6, 2025
7:00AM - 11:00AM
Banner Maintenance   Banner will be unavailable on Saturday, September 6th from 7:00am-11:00am. For a list of affected apps, visit: https://confluence.uwf.edu/x/CgC8
Notice Sep 12, 2025
6:00AM - 8:00AM
Database maintenance   We will be preforming scheduled maintenance on the ODSPROD database. Any reports using this database will be unavailable between the hours of 6am to 8am.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu