Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Notice Dec 19, 2025
4:00PM
16 days 16 hrs 		12/20 to 1/4: ITS Help Desk Closed   The ITS Help Desk will be closed during the UWF Winter Break. Staff will be on-call for critical system outages.
Priority 3 Dec 11, 2025 11:09AM Banner Time Sheet and Leave Report Proxy   ITS has been made aware that the timesheet issue from Monday remains unresolved for some users and that there is a new problem with approving leave reports as a proxy. If you're having issues with either of these, please contact HR for assistance.
Notice Dec 10, 2025
10:32AM
60 days 		82B Wireless Connectivity   Wireless connectivity in building 82B is currently unavailable due to a fiber issue.
Notice Nov 21, 2025 9:32AM Network Maintenance   Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway.
Notice Nov 19, 2025 11:13AM East Campus Sports Complex Network Outage   All network connectivity is down at the East Campus Sports Complex due to field lighting maintenance.
Notice Sep 26, 2025 2:18PM Email Security   ITS has detected a significant increase in phishing attacks targeting students and the UWF community. Please be extra cautious when responding to emails. See Phishing Scams and other Malicious Emails for more information.
  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Jan 5, 2026
8:00AM
5 days 		Goodbye uwf-argo-air (ArgoAir)!   

ArgoAir, our university's original wireless network, will be retired in 2026. As we continue modernizing our campus Wi-Fi, these will be the only available wireless networks in January:

  • UWF Managed UWF owned/managed computers should automatically connect.
  • eduroam Faculty, Staff, and Students should use this network for all personal devices.
  • UWF Guest Visitors and guests should connect here.

Please see the following article for more information: https://confluence.uwf.edu/x/jADf


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu