Please consult the External IT Services Status page for vendor status information. |
Current Alerts | |||||||
| Alert Priority | Date Posted | Alert | |||||
|---|---|---|---|---|---|---|---|
| Notice | Jul 3, 2024 5:38AM | ODSPROD reload processing. The ODSPROD baseline tables are being reloaded. The ODS data will be partially unavailable during the the reload processing. This ODS reload does not impact Banner PROD. | |||||
| Priority 3 | Mar 15, 2024 9:50AM | Wrong Number of Documents on DocuSign Homepage The number of envelopes in each status on the blue Dashboard pane at the top of the DocuSign homepage is different from the number on the "Manage" page. Only the Manage page contains the accurate number of envelopes in each status. The vendor is working on a solution to the issue. | |||||
Future Alerts | |||||||
| Alert Priority | Date Scheduled | Alert | |||||
| Notice |
Jul 9, 2024 2:00AM - 4:00AM | Telephone maintenance Suncom Maintenance window. Expected minimal impact to long distance service between 2AM and 4AM on 7/9/24. | |||||
| Notice |
Jul 10, 2024 6:00AM - 7:30AM | Network Connectivity Issues Users in Buildings 54, 72, 73, 77, 78, 81, 234, 537, 950, and 960 may encounter issues with connecting to the internet due to planned maintenance and upgrades. These will take place on July 2 at 8:00am and will last a minimum of 30 minutes to an 1.5 hours. | |||||
Recently Closed | |||||||
| Alert Priority | Date Closed | Alert | |||||
| Priority 1 |
Jul 3, 2024 12:54PM (Posted Jul 3, 2024 12:37PM) | Network Connectivity Issues Users in Building 72 may experience issues with connecting to the internet. ITS is aware and working to resolve the issue. | |||||
Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.
Consult the ITS Service Catalog for a complete list of services available.
Reference the Notes and Workarounds for more information about alerts & workarounds.
Planned maintenance typically occurs within published maintenance windows.
Report an IT Security Incident.
| Alert Legend | Meaning |
|---|---|
| Priority 1 | The system is completely down. No one can use it at this time. |
| Priority 2 or Priority 3 |
|
| Notice | The system has upcoming maintenance or upgrades scheduled. |