Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Priority 2 Jun 11, 2025 10:08AM Dynamic Forms Return-for-Revision Behavior    Dynamic Forms is experiencing errors on the vendor side. We've confirmed issues with the "return for revision" function and a cosmetic bug affecting the way some data is displayed for internal users. The vendor is actively working on the issue.

Note that this may temporarily prevent both UWF and non-UWF users from completing forms that have been returned to them for correction.
Priority 3 Jun 9, 2025 1:23PM ArgoApps Environment Error   When launching an application or virtual desktop from either Citrix Workspace or ArgoApps Lite, a Citrix error message is displayed saying the Citrix environment is currently unsupported. ITS is aware and working on a resolution.
  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Jun 13, 2025
9:00AM - 5:00PM
Wireless Network Maintenance   Users in building 4 may encounter issues with connecting to wireless on June 13th from 9:00AM to 5:00PM due to planned maintenance and upgrades.
Notice Jun 14, 2025
8:00AM - 12:00PM
Banner Maintenance   Banner will be unavailable on Saturday, June 14th from 8:00am-12:00pm. For a list of affected apps, visit: https://confluence.uwf.edu/x/CgC8
Notice Jun 14, 2025
8:00AM - 12:00PM
Tableau Maintenance   Tableau will be unavailable on Saturday, June 14th from 8:00am-12:00pm.
Notice Jun 30, 2025
5:00PM
7 hrs 15 mins
Banner Maintenance    Banner applications will be unavailable from 5:00 PM to 12:15 AM on June 30, 2025 for end of fiscal year processing.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu