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Created by
Justin Andrews, last updated by Allan Pierce on Oct 22, 2026
2 minute read
View the latest Technology Alerts. |
Additional Notes and Workarounds
| Product/Service | Notes and Workarounds | Last Updated |
|---|---|---|
| External IT Services Status (Vendor Status Information) | UWF relies on many third-party systems to function. Many of these third-party systems have their own status webpages that the public can access. Click the link to the left to see the statuses and links for these pages. | N/A |
Alert Handling
How do we define an alert
All of the following must apply:
- We can consistently reproduce an unexpected behavior.
- An issue is generating a number of responses from the UWF community.
- An alert is posted either on this page, or our main Technology Alerts page.
- Either ITS or the third-party vendors are aware of the issue.
- Either ITS or the third-party vendors are actively working to resolve the issue.
- Notices* will be posted if an outage is planned for high impact services.
* Other changes may occur during our posted maintenance windows that will not have a formal notice.
What to expect from an alert
ITS will make best efforts to provide the following for each alert:
- What is expected to occur
- What actually occurs
- What are the workarounds for the issue (if there are any)
- Which departments and third-party vendors are working to resolve the issue
- When was the alert posted
- When was the alert closed
Join the IT Alerts Google Chat Space
UWF employees can join the IT Alerts Google Chat space to receive timely notifications about technology outages, service disruptions, scheduled maintenance, and other important IT updates.
How to Join:
Sign in to Google Chat using your UWF Google account.
Follow the prompts to join the space, if prompted.
Once joined, enable notifications in Google Chat to stay informed about important technology updates.
Please Note: The IT Alerts Google Chat space is available to UWF employees only.
Need Assistance? If you experience difficulty joining the space, please submit an ITS support ticket or contact the ITS Help Desk at (850) 474-2075 or helpdesk@uwf.edu.