Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Notice Apr 10, 2026 12:54PM Dell Device Quote and Ordering   Currently, industry-wide supply constraints are causing continuous shifts in Dell hardware availability, subsequently affecting our ordering and quoting workflows. Please anticipate requiring extra time when submitting a quote request or making purchases.
Notice Nov 21, 2025 9:32AM Network Maintenance   Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway.
  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Apr 23, 2026
7:09AM - 7:29AM
Eduroam   Eduroam may be temporarily unavailable between 7:10AM and 7:30AM CST on Thursday, April 23rd.
Notice Apr 23, 2026
8:30PM - 9:30PM
Jira   Jira will be unavailable on 04/23/2026 from approximately 8:30PM to 9:30PM for routine maintenance.
Notice Apr 23, 2026
9:30PM - 10:30PM
Confluence   Confluence will be unavailable on 04/23/2026 from approximately 9:30PM to 10:30PM for routine maintenance.
Notice Apr 29, 2026
5:00AM
1 day 15 hrs
Banner TEST/Dev Routine Maintenance   The Banner TEST/Dev environments will be unavailable April 29th from 5am-8am and April 30th from 5am-8am and from 5pm-8pm for routine quarterly maintenance. The PROD environment will be available as normal.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu