Please consult the External IT Services Status page for vendor status information. |
Current Alerts | |||||||
| Alert Priority | Date Posted | Alert | |||||
|---|---|---|---|---|---|---|---|
| Notice | Apr 10, 2026 12:54PM | Computer Quotes and Ordering Currently, industry-wide supply constraints are causing continuous shifts in multiple vendors hardware availability, subsequently affecting our ordering and quoting workflows. Please anticipate requiring extra time when submitting a quote request or making purchases. | |||||
| Notice | Nov 21, 2025 9:32AM | Network Maintenance Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway. | |||||
Future Alerts | |||||||
| Alert Priority | Date Scheduled | Alert | |||||
| Notice |
May 13, 2026 5:00AM 1 day 16 hrs | Banner TEST/Dev Routine Maintenance The Banner TEST/Dev environments will be unavailable May 13th and 14th from 5am-8am and 6pm-9pm for routine quarterly maintenance. The PROD environment will be available as normal. | |||||
| Notice |
May 14, 2026 11:25AM - 1:00PM | 5/14: ITS Help Desk Closed 11:25 to 1:00 The ITS Help Desk will be closed on Thursday, May 14 from 11:25 a.m. to 1:00 p.m. for an ITS staff event. Support staff will be on-call for critical system outages. | |||||
Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.
Consult the ITS Service Catalog for a complete list of services available.
Reference the Notes and Workarounds for more information about alerts & workarounds.
Planned maintenance typically occurs within published maintenance windows.
Report an IT Security Incident.
| Alert Legend | Meaning |
|---|---|
| Priority 1 | The system is completely down. No one can use it at this time. |
| Priority 2 or Priority 3 |
|
| Notice | The system has upcoming maintenance or upgrades scheduled. The system may be down during this period |