Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Notice Sep 26, 2025 2:18PM Email Security   ITS has detected a significant increase in phishing attacks targeting students and the UWF community. Please be extra cautious when responding to emails. See Phishing Scams and other Malicious Emails for more information.
Recently Closed
Alert PriorityDate ClosedAlert
Priority 3 Sep 26, 2025 3:34PM
(Posted Sep 9, 2025 12:59PM)
At-Risk Training   Some student employees are unable to complete the At-Risk training. When they select a module in At-Risk, the system instead presents the Data Security and Privacy module from the Knowledge Worker training. ITS is working with the vendor to investigate the issue.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu