Please consult the External IT Services Status page for vendor status information. |
Current Alerts | |||||||
| Alert Priority | Date Posted | Alert | |||||
|---|---|---|---|---|---|---|---|
| Priority 3 | Jul 18, 2025 9:11AM | Duplicate Jira Tickets Users are reporting that duplicate copies of some old tickets are showing up in their Jira projects despite having been closed or deleted previously. ITS is working with the vendor to fix the issue. | |||||
Future Alerts | |||||||
| Alert Priority | Date Scheduled | Alert | |||||
| Notice |
Jul 29, 2025 8:00AM - 9:00AM | Nautilus Card system unavailable The Nautilus Card system will be unavailable Tuesday, July 29th from 8:00am to 9:00am due to a software upgrade. There will be limited door access availability, and no financial transactions will be allowed during this time. | |||||
| Notice |
Aug 4, 2025 6:00AM - 10:00AM | Possible Network Issues Users may encounter issues with connecting to the wireless network on August 4th from 6:00 AM to 10:00 AM due to planned maintenance. | |||||
Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.
Consult the ITS Service Catalog for a complete list of services available.
Reference the Notes and Workarounds for more information about alerts & workarounds.
Planned maintenance typically occurs within published maintenance windows.
Report an IT Security Incident.
| Alert Legend | Meaning |
|---|---|
| Priority 1 | The system is completely down. No one can use it at this time. |
| Priority 2 or Priority 3 |
|
| Notice | The system has upcoming maintenance or upgrades scheduled. The system may be down during this period |