Mar 27, 16:25 PDT
Completed - The scheduled maintenance has been completed.

Mar 27, 15:49 PDT
Verifying - Verification is currently underway for the maintenance items.

Mar 27, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 25, 13:46 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Dec 23, 03:59 EST
Resolved - The issue affecting call connectivity between customers and our Support Engineers has been resolved.

Dec 23, 03:33 EST
Monitoring - A fix has been implemented to resolve the call connectivity issue between customers and our Support Engineers. We are currently monitoring the situation with the appropriate teams to ensure continued service stability.

Dec 23, 02:56 EST
Identified - Duo Support has identified the issue disrupting call connectivity between customers and our Support Engineers and is actively working with the appropriate teams to address the core issue. If you need to contact Duo Support, we recommend using alternative channels such as email (support@duo.com) or the Support Portal. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

Dec 23, 02:35 EST
Investigating - Duo Support is currently investigating an issue disrupting call connectivity between customers and our Support Engineers. We are working with the appropriate teams to address the core issue. If you need to contact Duo Support, we recommend contacting us via alternative channels of Email (support@duo.com) and Support Portal.

Dec 12, 12:00 EST
Resolved - Ellucian engineers resolved an issue impacting Experience cards. Normal system performance was restored and closely monitored overnight, engineers will continue to monitor the service.

Dec 11, 22:12 EST
Update - Ellucian engineers worked with our vendor partners to identify the issue impacting Experience cards not appearing in the dashboard for some users. Normal system performance was restored, and engineers will continue to monitor overnight.

Dec 11, 17:31 EST
Monitoring - Ellucian engineers worked with our vendor partners to identify the issue impacting Experience cards not appearing in the dashboard for some users. Small improvements have been seen, they continue to work on incremental improvements and they will continue to closely monitor overnight.

Dec 11, 16:28 EST
Identified - Ellucian engineers worked with our vendor partners to identify the issue and are working to develop a fix to resolve the issue where Experience cards do not appear in the dashboard for some users. We will continue to provide updates

Dec 11, 15:30 EST
Update - Ellucian engineers continue working to resolve the issue where Experience cards do not appear in the dashboard for some users. We are working with our vendor partners and will continue to provide updates.

Dec 11, 14:26 EST
Update - Ellucian engineers continue working to resolve the issue where Experience cards do not appear in the dashboard for some users. We will continue to provide updates.

Dec 11, 13:21 EST
Update - Ellucian engineers are working to resolve an issue where some users' Experience cards are not appearing in the dashboard and we will continue to provide updates.

Dec 11, 12:27 EST
Update - Some Experience customers have reported intermittent issues with some cards not appearing in the dashboard. Ellucian engineering teams are continuing to troubleshoot and will continue to provide updates.

Dec 11, 11:25 EST
Investigating - Some Experience customers have reported intermittent issues with some cards not showing in the dashboard. Ellucian engineering teams are engaged and will provide updates shortly.

Jan 10, 19:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 8, 18:19 UTC
Scheduled - We are performing upgrades on Jamf Cloud beginning on January 10 at 08:00 UTC and running through January 10 at 19:00 UTC. More information will be available on Jamf Nation here:\n\nhttps://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-11.23.2/page/New_Features_and_Enhancements.html\nhttps://community.jamf.com/release-announcements-177/jamf-pro-11-23-now-available-56886

Dec 14, 08:22 PST
Completed - The scheduled maintenance has been completed.

Dec 14, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 14, 05:53 PST
Scheduled - We will be undergoing scheduled maintenance during this time.

THIS IS A SCHEDULED EVENT Feb 7, 08:00 - 14:00 PST

Jan 7, 05:41 PST
Scheduled - Turnitin will take a 6-hour maintenance on February, 7 08:00 - 14:00 PST, February 7 16:00 - 22:00 GMT, February, 8 03:00 - 09:00 AEDT [go to https://tinyurl.com/3zn32ujn to find your local time], with the following services potentially experiencing intermittent availability during these times:

Unavailable:
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Authorship
Turnitin and TurnitinUK (including all Integrations)
Roster Sync
Paper to Digital
Gradescope (Code Similarity Reports, integration with LTI 1.3 and exporting submissions only)
Turnitin Clarity
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through LTI 1.3

We regret any inconvenience this may cause.