ServiceStatus Page

Current Notifications: 


Accruent(EMS)https://status.accruent.com/No Live Feed
Amazon Web Services(AWS)https://status.aws.amazon.com/

Argos/Evisionshttps://status.evisions.com/

Maintenance for IRIS PRD Environment

Mar 27, 16:25 PDT
Completed - The scheduled maintenance has been completed.

Mar 27, 15:49 PDT
Verifying - Verification is currently underway for the maintenance items.

Mar 27, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 25, 13:46 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Blackbaudhttps://status.blackbaud.com/No Live Feed
Concurhttps://open.concur.com/No Live Feed
DocuSignhttps://status.docusign.com/

Could not access the content at the URL because it is not from an allowed source.

https://status.docusign.com/history.rss

You may contact your site administrator and request that this URL be added to the list of allowed sources.

Duohttps://status.duo.com/

Duo Support Phone Number Unable to Detect Key Press

Jun 30, 16:55 EDT
Resolved - We have tested from multiple providers and are able to confirm that key presses are registering successfully again.

Jun 30, 15:00 EDT
Identified - We have identified the issue causing the Duo Support phone number to not be able to accept key presses in the phone tree. This issue relates to a problem with our backend phone provider and we are working with them to get it corrected as soon as possible.

In the meantime, please use our phone numbers found on our website below:
https://duo.com/support

Jun 30, 11:18 EDT
Investigating - We are currently investigating issues with our Duo Support phone number found in the Admin Panel where key presses are not detected in phone tree.

In the meantime, please use our phone numbers found on our website below:
https://duo.com/support

Ellucian(Banner)https://status.elluciancloud.com/

Ellucian Experience card errors

Jun 19, 13:44 EDT
Resolved - Ellucian engineers resolved an issue impacting cards. Normal system performance was restored, and engineers will continue to monitor the service.

Jun 19, 13:01 EDT
Update - Ellucian engineers are still working on full restoration of services. We will provide updates as we continue to make progress.

Jun 19, 11:56 EDT
Identified - Some Experience customers are intermittently encountering service disruptions when accessing cards. We are addressing the issue now. We expect services to be restored shortly.

Googlehttps://www.google.com/appsstatus#hl=en&v=status

RESOLVED: We have received reports of an intermittent issue with Google Meet beginning at Wednesday, 2025-07-02 11:49 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-07-02 13:45 PDT with current details. We apologize to all who are affected by the disruption.

Incident began at 2025-07-02 18:40 and ended at 2025-07-02 20:02 (times are in Coordinated Universal Time (UTC)).

A small number of users may have experienced intermittent issues connecting to or creating new Google Meet sessions.

Affected products: Google Meet

Instructure(Canvas)https://status.instructure.com/No Live Feed
JAMFhttps://status.jamf.com/

Adding/Removing devices from group might not work properly

Jun 26, 11:26 UTC
Resolved - This incident has been resolved.

Jun 26, 11:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 26, 10:39 UTC
Investigating - We are currently investigating this issue.

Panoptohttp://trust.panopto.com/

Panopto EU Cloud Notification 07/02/2025 - Full Site Outage
July 2, 2025 8:53AM UTC
Investigating - Incident Details: We are investigating a site outage on the Panopto EU Cloud.

We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.

Our next update will be within 15 minutes.

What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.


July 2, 2025 9:13AM UTC
Identified - The Panopto EU Cloud is continuing to experience a site availability outage.

Our cloud operations team has identified the source of the outage and is working on a mitigation for this issue for immediate deployment. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.

Our next update will be within 15 minutes.


July 2, 2025 9:31AM UTC
Identified - The Panopto EU Cloud is continuing to experience a site availability outage.

Our cloud operations team has identified the source of the outage and is working on a mitigation for this issue for immediate deployment. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.

Our next update will be within 15 minutes.


July 2, 2025 9:45AM UTC
Resolved - The Panopto EU Cloud has been stable and metrics have remained normal since our last update.

We are resolving this incident and Panopto engineers are completing a full root cause analysis, which we will post here, within the next week.

Parchmenthttps://parchment.statuspage.io/

Regular Maintenance

Dec 14, 08:22 PST
Completed - The scheduled maintenance has been completed.

Dec 14, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 14, 05:53 PST
Scheduled - We will be undergoing scheduled maintenance during this time.

Procarehttps://procaresupport.com/resources/procare-network-status/No Live Feed
Qualtricshttps://www.qualtrics.com/status/No Live Feed
Respondushttps://support.respondus.com/support/

Could not access the content at the URL because it is not from an allowed source.

https://status.respondus.com/history.rss

You may contact your site administrator and request that this URL be added to the list of allowed sources.

Turnitinhttps://turnitin.statuspage.io/

Turnitin Service Incident - 2nd June 2025

Jun 2, 18:31 PDT
Resolved - We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate V1, Crossref and users who access these services via an integration might have experienced difficulties accessing the service. We’re pleased to confirm that the issue has now been resolved.

The incident occurred between the following times:

PDT: June 2nd, 17:00 - June 2nd, 18:21
BST: June 3rd, 01:00 - June 3rd, 02:21
AEST: June 3rd, 10:00 - June 3rd, 11:21

We regret any inconvenience this may have caused if you were impacted by today’s incident.

Jun 2, 17:59 PDT
Identified - The issue has been identified and a fix is being implemented.

Jun 2, 17:47 PDT
Investigating - We’ve run into some issues.

Turnitin is currently experiencing an unexpected service incident.

During this time, users of Turnitin, Turnitin UK, iThenticate V1, Crossref and users who access these services via an integration may experience difficulties accessing the service.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

YuJahttps://status.yuja.com/

No Live Feed

Zoomhttps://status.zoom.us/

Announcing Updated Domain for Zoom Service Status Page

THIS IS A SCHEDULED EVENT Aug 14, 18:59 - 19:00 PDT

Jul 1, 10:51 PDT
Scheduled - Zoom will be migrating the Zoom Service Status page from status.zoom.us to www.zoomstatus.com no earlier than 30 days from the posting of this notice. For network administrators with Zoom-specific proxy rules, please update your PAC files with the following site.

For more information on the change, please refer to the announcement here: https://status.zoom.us/incidents/w671y9wyxl5y

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548

In addition, a complete list of Zoom data centers can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067446



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

Tags and keyworkds: External IT Services Status Vendor Status Information UWF IT partners Status Vendor Status Information