ServiceStatus Page

Current Notifications: 


Accruent(EMS)https://status.accruent.com/No Live Feed
Adobehttps://status.adobe.com/No Live Feed
Amazon Web Services(AWS)https://status.aws.amazon.com/

Argos/Evisionshttps://status.evisions.com/

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com.atlassian.sal.api.net.ResponseException: javax.net.ssl.SSLHandshakeException: (handshake_failure) Received fatal alert: handshake_failure

Blackbaudhttps://status.blackbaud.com/No Live Feed
Concurhttps://open.concur.com/No Live Feed
DocuSignhttps://status.docusign.com/

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Duohttps://status.duo.com/

Duo - Partial Hardware Token Authentication Issues - United States

Sep 3, 19:24 EDT
Resolved - This issue has been resolved.

Duo hardware token authentication is now functioning normally on affected US deployments. Other Duo authentication methods were not expected to be impacted.

Thank you for your patience. If you continue to experience issues, please contact Duo Support.

Sep 3, 18:30 EDT
Monitoring - We have seen the failure rate for Duo hardware token authentication subside on affected US deployments.

Customers using hardware tokens may still experience intermittent authentication failures while we continue to monitor. Retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.

We will continue to monitor service stability and provide additional updates as needed.

Sep 3, 18:04 EDT
Investigating - We are investigating a partial outage affecting Duo hardware token authentication for customers on affected US deployments.

Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available.

Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available.

We appreciate your patience and understanding during this time.

Ellucian(Banner)https://status.elluciancloud.com/

Ellucian Workflow – Service Disruption

Oct 22, 16:11 EDT
Resolved - The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity contact Ellucian Support for assistance.

Oct 22, 12:14 EDT
Update - Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.

Oct 22, 10:07 EDT
Update - Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.

Oct 21, 16:04 EDT
Update - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.

Oct 21, 14:47 EDT
Update - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.

Oct 21, 13:51 EDT
Monitoring - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.

Oct 21, 12:44 EDT
Update - Ellucian Workflow is currently experiencing a service disruption because our third-party technology partner has temporarily taken its underlying services offline as a precautionary security measure while applying security patches.

Oct 21, 11:33 EDT
Identified - Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.

Googlehttps://www.google.com/appsstatus#hl=en&v=status

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Instructure(Canvas)https://status.instructure.com/No Live Feed
JAMFhttps://status.jamf.com/

Jamf Insights - Upgrade to us-east-2 and eu-west-2

THIS IS A SCHEDULED EVENT Nov 7, 10:00 - 22:00 UTC

Oct 23, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Microsoft Azurehttps://azure.status.microsoft/en-us/status

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Parchmenthttps://parchment.statuspage.io/

Regular Maintenance

Dec 14, 08:22 PST
Completed - The scheduled maintenance has been completed.

Dec 14, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 14, 05:53 PST
Scheduled - We will be undergoing scheduled maintenance during this time.

Procarehttps://procaresupport.com/resources/procare-network-status/No Live Feed
Qualtricshttps://www.qualtrics.com/status/No Live Feed
Respondushttps://support.respondus.com/support/

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SecureW2https://status.securew2.com/

No Live Feed

Turnitinhttps://turnitin.statuspage.io/

Turnitin Service Incident - Oct 15, 2026

Oct 15, 01:19 PDT
Resolved - We’ve fixed it!

Due to an unexpected service incident, users in the Asia Pacific region accessing the services via Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection may have experienced delays generating the AI Writing Reports. Users accessing these services via an integration may also have been affected.

We are pleased to advise that service has been restored.

The incident occurred between the following times:

PDT: Wednesday, 14th October 20:08 - Thursday, 15th October 01:01
BST: Thursday, 15th October 04:08 - Thursday, 15th October 09:01
AEDT: Thursday, 15th October 14:08 - Thursday, 15th October 19:01

We regret any inconvenience this may have caused if you were impacted by today’s incident.

Oct 15, 00:49 PDT
Monitoring - A fix has been implemented, and we are monitoring the results.

There may be delays in AI Writing Report generation while we work through a backlog caused by the incident.

This is impacting our users accessing Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region. Users accessing the services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Oct 14, 23:49 PDT
Identified - We’ve run into some issues.

Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region are currently experiencing an unexpected service incident.

During this time, you may experience delays in generating the AI Writing Report. Users accessing the services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

YuJahttps://status.yuja.com/

No Live Feed

Zoomhttps://www.zoomstatus.com/

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ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

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