Mar 27, 16:25 PDT
Completed - The scheduled maintenance has been completed.

Mar 27, 15:49 PDT
Verifying - Verification is currently underway for the maintenance items.

Mar 27, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 25, 13:46 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Oct 20, 07:20 EDT
Resolved - The issue affecting email delivery has been resolved. System performance has remained stable, and all services are functioning normally across deployments.
We’ll continue to monitor to ensure ongoing reliability. Thank you for your patience throughout this incident.

Oct 20, 05:44 EDT
Identified - We have identified the cause of the issue with email delivery with the Duo Admin Panel and are actively working to restore service.

Oct 20, 03:54 EDT
Investigating - We are currently investigating an issue affecting email delivery.

Our team is working to identify the root cause and restore full functionality as quickly as possible.
We'll provide updates as soon as more information becomes available.

Authentication is not impacted.

Thank you for your patience.

Oct 20, 20:59 EDT
Resolved - All Ellucian cloud services have been restored. We continue to monitor AWS for further issues.

Oct 20, 17:45 EDT
Update - We continue to receive updates from our vendor on their recovery efforts. We are seeing recovery in impacted applications and are closely monitoring vendor services for issues. They are taking steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 17:26 EDT
Update - We continue to receive updates from our vendor on their recovery efforts. They are taking steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 15:50 EDT
Update - We received updates from our vendor that recovery continues and that they have taken further steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 15:35 EDT
Update - We received updates from our vendor that recovery continues and that they have taken further steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 14:28 EDT
Update - We received updates from our vendor that recovery continues and that they have taken further steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 13:25 EDT
Update - We received updates from our vendor that recovery continues and that they have taken further steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 12:26 EDT
Update - We received updates from our vendor that recovery continues and that they have taken further steps to mitigate the impact of the systems outage they experienced earlier today. Ellucian engineers are closely monitoring the recovery and validating environments.

Oct 20, 11:32 EDT
Update - We are monitoring updates from our vendor as to their progress recovering from the outage their systems experienced earlier today. They identified the issue origin and continue to investigate and identify further mitigations. Ellucian will continue to evaluate and validate environments.

Oct 20, 10:32 EDT
Update - We continue to work with our vendor as they recover from the outage their systems experienced earlier today, we are continuing to monitor the recovery and validate environments.

Oct 20, 06:21 EDT
Monitoring - We experienced an AWS outage earlier today, due to which some of the services might have been impacted. AWS has recovered and we are validating environments. Please submit a ticket for any issues encountered.

THIS IS A SCHEDULED EVENT Oct 23, 13:00 - 16:00 UTC

Oct 22, 08:02 UTC
Scheduled - We will be conducting maintenance on Jamf School servers on October 23 2025 at 13:00 (UTC). We expect this to be zero downtime maintenance. You may experience slight performance degradation during the maintenance.

Dec 14, 08:22 PST
Completed - The scheduled maintenance has been completed.

Dec 14, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 14, 05:53 PST
Scheduled - We will be undergoing scheduled maintenance during this time.

THIS IS A SCHEDULED EVENT Oct 25, 08:00 - 14:00 PDT

Sep 25, 01:49 PDT
Scheduled - Turnitin will take a 6-hour maintenance on October, 25 08:00 - 14:00 PDT, October, 25 16:00 - 22:00 BST October, 26 02:00 - 08:00 AEDT [go to https://tinyurl.com/6d9men6a to find your local time], with the following services potentially experiencing intermittent availability during these times:

Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Authorship
Turnitin and TurnitinUK (including all Integrations)
Turnitin Clarity
Paper to Digital
Gradescope (Code Similarity Reports, integration with LTI 1.3 and exporting submissions only)
Roster Sync
Feedback Studio for iOS
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through LTI 1.3

We regret any inconvenience this may cause.