Overview

The following services are supported by the ITS Help Desk for students, faculty, and staff.

Account Support

• ArgoNet and MyUWF Accounts
  • Account Activation
  • Password Recovery
  • Username Recovery
• Florida Shines Logins
• G Suite (Gmail) Accounts
• Confluence
• DocuSign
• Dynamic Forms
• G Suite
  • Gmail
  • Calendar
  • Drive
  • Groups
  • Meet
• ArgoAir - Wireless
• Campus Computer Access

eLearning Support

• eLearning
• eLearning Guest Access
• Respondus Lockdown Browser
• TurnItIn
• Blackboard Collaborate
• Turning Point Clickers

MyUWF Support

• MyUWF
• ArgoApps
• Citrix Receiver
• Kumo
• Qualtrics
• File Storage (H Drives)
• Technology Alert

Other Supported Services

• Common Web Browsers (for issues relating to UWF services) No
  • Apple Safari
  • Google Chrome
  • Microsoft IE 10 and 11
  • Microsoft Edge

• Atomic Learning/Hoonuit
• Jira
• Microsoft Office 365 Installation and Setup
• UWF.edu
• FTP
• Spam/Phishing Response

Additional Services Provided for Faculty and Staff

For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff. 

FAQs