Overview

The following services are supported by the ITS Help Desk for students, faculty, and staff.

Software and Websites

• ArgoApps
• Atomic Learning/Hoonuit
• Blackboard Collaborate
• Citrix Receiver
• Common Web Browsers (for issues relating to UWF services)
  • Apple Safari
  • Google Chrome
  • Microsoft IE 10 and 11
  • Microsoft Edge
• Confluence 
• DocuSign
• Dynamic Forms 
• eDesktop
• eLearning 
• G Suite
  • Gmail
  • Calendar
  • Drive
  • Groups
  • Meet
• JIRA
• Kumo
• Microsoft Office 365 Installation and Setup - https://confluence.uwf.edu/x/2Y7n
• MyUWF - https://my.uwf.edu/
• Qualtrics - https://confluence.uwf.edu/x/XINoAQ
• Respondus Lockdown Browser - https://confluence.uwf.edu/x/5oUNAQ
• TurnItIn - https://confluence.uwf.edu/x/OQTf
• UWF.edu - https://uwf.edu/

Account Services

• ArgoNet and MyUWF Accounts
  • Account Activation - https://confluence.uwf.edu/x/AaPn
  • Password Recovery - https://confluence.uwf.edu/x/A6Pn
  • Username Recovery - https://confluence.uwf.edu/x/A6Pn
• eLearning Guest Access - https://uwf.edu/continuinged/
• Florida Shines Logins - https://confluence.uwf.edu/x/kYwUB & https://www.floridashines.org/
• G Suite (Gmail) Accounts - https://edu.google.com/higher-ed-solutions/g-suite/?modal_active=none

Other Supported Services

• ArgoAir - Wireless - https://confluence.uwf.edu/x/jADf
• Campus Computer Access
• File Storage (H Drives) - https://confluence.uwf.edu/x/d4fn and https://confluence.uwf.edu/x/eYfn
• FTP - https://confluence.uwf.edu/x/i4fn
• Spam/Phishing Response - https://confluence.uwf.edu/x/d9ZMB
• Technology Alerts - https://confluence.uwf.edu/x/ToKtB
• Turning Point Clickers - https://confluence.uwf.edu/x/34TR

Additional Services Provided for Faculty and Staff

For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff. 

FAQs