Overview
The following services are supported by the ITS Help Desk for students, faculty, and staff. For support hours, please see the ITS Help Desk Hours of Operation.
Account Support
- ArgoNet and MyUWF Accounts
- Florida Shines Logins
- Google Workspace
eLearning Support
- eLearning
- eLearning Guest Access
- Respondus Lockdown Browser
- TurnItIn
- TurningPoint Clickers
Other Supported Services
- ArgoApps
- ArgoAir - Wireless
- Atomic Learning/Hoonuit
- Campus Computer Access
- Citrix Receiver
- Common Web Browsers (for issues relating to UWF services)
- Apple Safari
- Google Chrome
- Microsoft IE 10 and 11
- Microsoft Edge
- Confluence
- DocuSign
- Dynamic Forms
- File Storage (H Drives)
- FTP
- Jira
- Microsoft Office 365 Installation and Setup
- MyUWF
- Qualtrics
- Spam/Phishing Response
- Technology Alerts
- UWF.edu
- UWF Mobile Apps
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.