Overview
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The following services are supported by the ITS Help Desk for students, faculty, and staff. For support hours, please see the ITS Help Desk Hour Hours of Operation. |
Account Support
- ArgoNet and MyUWF Accounts
MyUWF Support
ArgoAppsAtomic Learning/HoonuitCitrix ReceiverConfluenceDocuSignDynamic FormsFile Storage (H Drives)JiraKumoMyUWFQualtricsArgoAir - Apple SafariMicrosoft IE 10 and 11Microsoft EdgeFTPMicrosoft Office Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.
FAQs
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| title | Does the ITS Help Desk offer any support for services that are not listed on this page? |
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The ITS Help Desk may offer best effort troubleshooting for some services not listed above if it supports UWF business or the academic mission. Questions related to the use of software and services for schoolwork should be addressed by the course instructor. |
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ILP:_Help Desk Footer | ILP:_Help Desk Footer | Account Support
eLearning Support
Unsupported Software
Software titles not listed above are considered unsupported. Unsupported software includes recommended and supported software that is older than the two most recent versions.
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.
FAQs
| Expand |
|---|
| title | Does the ITS Help Desk offer any support for services that are not listed on this page? |
|---|
|
The ITS Help Desk may offer best effort troubleshooting for some services not listed above if it supports UWF business or the academic mission. Questions related to the use of software and services for schoolwork should be addressed by the course instructor. |
| Include Page |
|---|
| ILP:_Help Desk Footer |
|---|
| ILP:_Help Desk Footer |
|---|
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MyUWF Support
ArgoAppsAtomic Learning/HoonuitCitrix ReceiverConfluenceDocuSignDynamic FormsFile Storage (H Drives)JiraKumoMyUWFQualtricsTechnology AlertsOther Supported Services
- ArgoAir - Wireless
- Campus Computer Access
- Common Web Browsers (for issues relating to UWF services)
FTPMicrosoft Office 365 Installation and SetupSpam/Phishing ResponseUWF.edu
