Overview
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The following services are supported by the ITS Help Desk for students, faculty, and staff. For support hours, please see the ITS Help Desk Hour of Operation. |
Account Support
- ArgoNet and MyUWF Accounts
- Florida Shines Logins
- G Suite
eLearning Support
- Blackboard Collaborate
- eLearning
- eLearning Guest Access
- Respondus Lockdown Browser
- TurnItIn
- Turning Point Clickers
MyUWF Support
- ArgoApps
- Atomic Learning/Hoonuit
- Citrix Receiver
- Confluence
- DocuSign
- Dynamic Forms
- File Storage (H Drives)
- Jira
- Kumo
- MyUWF
- Qualtrics
- Technology Alerts
Other Supported Services
- ArgoAir - Wireless
- Campus Computer Access
- Common Web Browsers (for issues relating to UWF services)
- Apple Safari
- Google Chrome
- Microsoft IE 10 and 11
- Microsoft Edge
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.
FAQs
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|---|---|---|
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The ITS Help Desk may offer best effort troubleshooting for some services not listed above if it supports UWF business or the academic mission. Questions related to the use of software and services for schoolwork should be addressed by the course instructor. |
| Include Page | ||||
|---|---|---|---|---|
|
Account Support
- ArgoNet and MyUWF Accounts
- Florida Shines Logins
- G Suite
eLearning Support
- Blackboard Collaborate
- eLearning
- eLearning Guest Access
- Respondus Lockdown Browser
- TurnItIn
- Turning Point Clickers
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.
FAQs
| Expand | ||
|---|---|---|
| ||
The ITS Help Desk may offer best effort troubleshooting for some services not listed above if it supports UWF business or the academic mission. Questions related to the use of software and services for schoolwork should be addressed by the course instructor. |
| Include Page | ||||
|---|---|---|---|---|
|
Other Supported Services
- ArgoApps
- Atomic Learning/Hoonuit
- Citrix Receiver
- Confluence
- DocuSign
- Dynamic Forms
- File Storage (H Drives)
- Jira
- Kumo
- MyUWF
- Qualtrics
- Technology Alerts
- ArgoAir - Wireless
- Campus Computer Access
- Common Web Browsers (for issues relating to UWF services)
- Apple Safari
- Google Chrome
- Microsoft IE 10 and 11
- Microsoft Edge