Please consult the External IT Services Status page for vendor status information. |
Current Alerts | |||||||
| Alert Priority | Date Posted | Alert | |||||
|---|---|---|---|---|---|---|---|
| Notice |
Jan 21, 2026 5:00AM 2 days 15 hrs | Banner TEST/Dev Routine Maintenance The Banner TEST/Dev environments will be unavailable January 21st and 22nd from 5am-8am for routine quarterly maintenance. The PROD environment will be available as normal. | |||||
| Notice |
Jan 9, 2026 1:00PM 30 days | East Campus Sports Complex Network Outage Wired and wireless network connectivity at the Softball Press Box is currently unavailable. | |||||
| Priority 3 | Dec 11, 2025 11:09AM | Banner Time Sheet and Leave Report Proxy ITS has been made aware that the timesheet issue from Monday remains unresolved for some users and that there is a new problem with approving leave reports as a proxy. If you're having issues with either of these, please contact HR for assistance. | |||||
| Notice | Nov 21, 2025 9:32AM | Network Maintenance Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway. | |||||
Future Alerts | |||||||
| Alert Priority | Date Scheduled | Alert | |||||
| Notice |
Jan 22, 2026 8:30PM - 10:00PM | Jira Unavailable Jira will be unavailable from approximately 8:30PM to 10:00PM for routine maintenance. | |||||
| Notice |
Jan 22, 2026 8:30PM - 9:30PM | Confluence Unavailable Confluence will be unavailable from approximately 8:30 to 9:30 for routine maintenance. | |||||
| Notice |
Jan 28, 2026 5:00AM - 8:00AM | Banner & Oracle Maintenance Due to scheduled maintenance, Banner and Oracle will be unavailable on Wednesday, January 28th 2026 from 5:00 a.m. to 8:00 a.m. As a result, many applications that rely on these systems will also be unavailable during this time. For a list of affected applications, please visit: https://confluence.uwf.edu/x/CgC8 | |||||
Recently Closed | |||||||
| Alert Priority | Date Closed | Alert | |||||
| Priority 1 |
Jan 22, 2026 10:07AM (Posted Jan 22, 2026 8:44AM) | Issues with Point of Sale Systems There are currently issues affecting POS systems on campus. ITS is aware of the issue and currently investigating. | |||||
Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.
Consult the ITS Service Catalog for a complete list of services available.
Reference the Notes and Workarounds for more information about alerts & workarounds.
Planned maintenance typically occurs within published maintenance windows.
Report an IT Security Incident.
| Alert Legend | Meaning |
|---|---|
| Priority 1 | The system is completely down. No one can use it at this time. |
| Priority 2 or Priority 3 |
|
| Notice | The system has upcoming maintenance or upgrades scheduled. The system may be down during this period |