Please consult the External IT Services Status page for vendor status information.

Alert Priority	Date Posted	Alert
Current Alerts
Notice	Feb 20, 2026 8:23AM	Adobe Account Access Email Some UWF Adobe users received an email on February 19 titled "Your account access policy has been updated." This was triggered by an administrative change in the Adobe console. There is no impact to your Adobe license or access. If you have trouble signing in, please call the ITS Help Desk.
Priority 3	Feb 12, 2026 10:53AM	Unallocated Number Error Some callers may receive an "unallocated number" error when dialing UWF campus numbers from Zoom Phone. In some cases, repeated call attempts will go through successfully. ITS is actively working with Zoom to investigate and resolve the issue.
Priority 3	Dec 11, 2025 11:09AM	Banner Time Sheet and Leave Report Proxy ITS has been made aware that the timesheet issue from Monday remains unresolved for some users and that there is a new problem with approving leave reports as a proxy. If you're having issues with either of these, please contact HR for assistance.
Notice	Nov 21, 2025 9:32AM	Network Maintenance Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway.

Consult the ITS Service Catalog for a complete list of services available.

Reference the Notes and Workarounds for more information about alerts & workarounds.

Planned maintenance typically occurs within published maintenance windows.

Alert Legend	Meaning
Priority 1	The system is completely down. No one can use it at this time.
Priority 2 or Priority 3	The system has bugs that may affect some users. The system may be down for some users, but not all.
Notice	The system has upcoming maintenance or upgrades scheduled. The system may be down during this period

ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

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