Please consult the External IT Services Status page for vendor status information. |
Current Alerts | |||||||
| Alert Priority | Date Posted | Alert | |||||
|---|---|---|---|---|---|---|---|
| Priority 2 | Sep 28, 2026 11:06AM | Password Recovery/Activations Users are experiencing trouble resetting their MyUWF passwords via email recovery codes and activating MyUWF accounts. ITS is aware of the issue and working to resolve this. | |||||
Future Alerts | |||||||
| Alert Priority | Date Scheduled | Alert | |||||
| Notice |
Sep 30, 2026 9:00PM - 10:00PM | Jira Unavailable Jira will be unavailable from 9:00 PM to 10:30 PM for routine maintenance. | |||||
Recently Closed | |||||||
| Alert Priority | Date Closed | Alert | |||||
| Priority 3 |
Sep 28, 2026 8:13AM (Posted Sep 23, 2026 4:30PM) | Parchment Unavailable Parchment is currently unavailable for users off campus. ITS is aware and investigating. | |||||
Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.
Consult the ITS Service Catalog for a complete list of services available.
Reference the Notes and Workarounds for more information about alerts & workarounds.
Planned maintenance typically occurs within published maintenance windows.
Report an IT Security Incident.
| Alert Legend | Meaning |
|---|---|
| Priority 1 | The system is completely down. No one can use it at this time. |
| Priority 2 or Priority 3 |
|
| Notice | The system has upcoming maintenance or upgrades scheduled. The system may be down during this period |