Please consult the External IT Services Status page for vendor status information.

Alert Priority	Date Posted	Alert
Current Alerts
Priority 3	Apr 12, 2022 11:55AM	Some DocuSign documents not showing in inbox When scrolling through the default DocuSign inbox view, some documents may not show up until a user searches for them. The search will run successfully, and then the documents will show up in the default inbox view when the user scrolls through it again. This behavior is "reset" and steps must be repeated when a user closes and reopens DocuSign. The vendor is currently working on the issue.
Future Alerts
Alert Priority	Date Scheduled	Alert
Notice	May 12, 2023 8:00AM 7 days 4 hrs	Google Storage Quota for Students Beginning May 12, 2023, a 50 GB Google storage quota will be enforced on student Google accounts. Please visit Managing Google Storage for Students for more information and tips to manage storage.
Notice	Mar 30, 2023 10:00AM - 9:30AM	Docusign internal API Update An update to the internal Docusign api will take place Thursday morning between 9:00 and 9:30. The Docusign automation that adds envelopes into BDM could be interrupted during this time.
Recently Closed
Alert Priority	Date Closed	Alert
Priority 3	Mar 29, 2023 11:49AM (Posted Mar 29, 2023 11:48AM)	Cox WAN Remote Sites

Consult the ITS Service Catalog for a complete list of services available.

Reference the Notes and Workarounds for more information about alerts & workarounds.

Planned maintenance typically occurs within published maintenance windows.

Alert Legend	Meaning
Priority 1	The system is completely down. No one can use it at this time.
Priority 2 or Priority 3	The system has bugs that may affect some users. The system may be down for some users, but not all.
Notice	The system has upcoming maintenance or upgrades scheduled. The system may be down during this period

ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

Technology Alerts