Please consult the External IT Services Status page for vendor status information.


  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Oct 28, 2026
5:00AM
2 days 16 hrs
Banner TEST/Dev Routine Maintenance   The Banner TEST/Dev environments (Including Degree Works development environment) will be unavailable October 28th, October 29th, and October 30th in the mornings and evenings for routine quarterly maintenance. The Banner, Degree Works, and ODS Production environments will be available as normal.
Notice Nov 7, 2026
8:00AM - 12:00PM
Planned Building Maintenance    On Saturday November 7th network switches in building 90 are being replaced. Building connectivity including wired, wireless and phones will be unavailable while this work is ongoing.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu