Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Priority 3 Jun 9, 2025 1:23PM ArgoApps Environment Error   When launching an application or virtual desktop from either Citrix Workspace or ArgoApps Lite, a Citrix error message is displayed saying the Citrix environment is currently unsupported. ITS is aware and working on a resolution.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu