Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Notice Jun 5, 2026
8:00AM
15 days
Zoom Phone Campus Migration   The campus migration to Zoom Phone is happening! The actual cutover day is Tuesday, June 16, 2026, but noticeable prep work will be happening as early as June 5, 2026. We expect issues after the cutover occurs, so this alert spans a few extra days to handle most issues that arise.
Notice Apr 10, 2026 12:54PM Computer Quotes and Ordering   Currently, industry-wide supply constraints are causing continuous shifts in multiple vendors hardware availability, subsequently affecting our ordering and quoting workflows. Please anticipate requiring extra time when submitting a quote request or making purchases.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu