Please consult the External IT Services Status page for vendor status information.


  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Sep 21, 2026
9:00AM - 12:00PM
WebTMA Maintenance    WebTMA Services will be unavailable on Sept. 21st from 9AM to 12PM for server maintenance.
Recently Closed
Alert PriorityDate ClosedAlert
Priority 3 Sep 7, 2026 7:56AM
(Posted Sep 6, 2026 9:10AM)
ODSPROD load and refresh errors   Post Banner upgrade ODSPROD data load and refresh jobs had errors. The ODSPROD jobs are being re-run now. This issue does not affect Banner PROD.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu