Please consult the External IT Services Status page for vendor status information.


  Current Alerts
Alert PriorityDate PostedAlert
Notice Nov 21, 2025 9:32AM Network Maintenance   Network Infrastructure maintenance is ongoing in Building 20E, please be mindful of equipment from work in progress. Users may experience intermittent network outages while the maintenance is underway.
Notice Nov 19, 2025
11:13AM
15 days 		East Campus Sports Complex Network Outage   Due to field lighting being replaced at the East Campus Sports Complex all network connectivity is down due to the power being turned off for this work. This work is expected to be completed in 1 to 2 weeks.
Notice Nov 17, 2025 10:08AM Adobe Acrobat Pro Login Issue   Currently some users are reporting issues with signing in to Adobe Acrobat Pro on Windows devices. The application continuously crashes upon prompting for users to sign-in. ITS is aware and currently investigating the issue. Please reference Technology Alerts - Notes and Workarounds for a current workaround. https://confluence.uwf.edu/x/IDYlD
Notice Sep 26, 2025 2:18PM Email Security   ITS has detected a significant increase in phishing attacks targeting students and the UWF community. Please be extra cautious when responding to emails. See Phishing Scams and other Malicious Emails for more information.
  Future Alerts
Alert PriorityDate ScheduledAlert
Notice Dec 18, 2025
9:00AM - 2:00PM 		Planned Network Outage   On December 18th, starting at around 9:00 AM, the Emerald Coast Campus will briefly experience an Network Outage for planned maintenance.
Notice Jan 5, 2026
8:00AM
5 days 		Goodbye uwf-argo-air (ArgoAir)!   

ArgoAir, our university's original wireless network, will be retired in 2026. As we continue modernizing our campus Wi-Fi, these will be the only available wireless networks in January:

  • UWF Managed UWF owned/managed computers should automatically connect.
  • eduroam Faculty, Staff, and Students should use this network for all personal devices.
  • UWF Guest Visitors and guests should connect here.

Please see the following article for more information: https://confluence.uwf.edu/x/jADf

Recently Closed
Alert PriorityDate ClosedAlert
Notice Nov 26, 2025 11:59PM
(Posted Nov 24, 2025 6:00AM) 		Database Maintenance   We will be preforming scheduled maintenance on the ODSPROD database. Any reports using this database will be unavailable during the maintenance.


  Visit Reporting technical issues to the ITS Help Desk to request assistance from ITS.

  Consult the ITS Service Catalog for a complete list of services available.

  Reference the Notes and Workarounds for more information about alerts & workarounds.

  Planned maintenance typically occurs within published maintenance windows.

  Report an IT Security Incident.

Alert LegendMeaning
Priority 1

The system is completely down. No one can use it at this time.

Priority 2 or
Priority 3
  • The system has bugs that may affect some users.
  • The system may be down for some users, but not all.
Notice

The system has upcoming maintenance or upgrades scheduled.  The system may be down during this period



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu