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Webexhttps://status.webex.com/

Webex Calling & Contact Center Service Maintenance: June 18, 2025
Locations: Canada, Chicago, and Texas Data Centers

Change #: CHG0705107, CHG0705108

completed - This maintenance has been completed and all services are fully operational.
Jun 18, 08:00 UTC

in progress - The maintenance is currently in progress.
Jun 18, 03:00 UTC

scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Wednesday, June 18, 2025, 03:00 UTC Complete: Wednesday, June 18, 2025, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Webex Calling for Carrier / Webex Contact Center -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable during the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing should be unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.
Jun 3, 21:48 UTC

Webex Calling Dedicated Instance and UCM Cloud Service Maintenance: June 18, 2025
Locations: Virginia Data Center

Change #: CHG000000000204621

in progress - The maintenance is currently in progress.
Jun 18, 07:30 UTC

scheduled - CUBE router will be patched for optimization. -- Scheduled Maintenance Window -- Start: Wednesday, June 18, 2025, 07:30 UTC Complete: Wednesday, June 18, 2025, 08:30 UTC -- Affected Services -- CUBE Router -- User Experience -- The maintenance activity is expected to have minimal impact on end users, with call processing continuing seamlessly throughout the process. In the unlikely event of a call drop, reconnecting by placing a subsequent call will immediately restore connectivity. All other services will remain fully operational and unaffected during this time. Note to Partner: Please provide this notice to any additional customer personnel that needs to be informed of this event. Please feel free to perform any testing post the change window, as might be required. Please reach out to us if you see any issues post-change. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.
Jun 3, 18:44 UTC

WEPAhttp://status.wepanow.com/



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