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Scenarios

Is school closed?

Visit the Registrar at http://uwf.edu/offices/registrar/ 

I need help with my financial aid, registration, admission application, transcripts

Contact Argo Central at http://uwf.edu/offices/argo-central

I don’t see all of my courses in Canvas.

Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk 850-474-2075.

I’d like to cross-list/link my course.

Visit Linking eLearning Courses in Classmate or contact the Academic Technology Center for additional assistance (AskATC.uwf.edu).

I’d like to add a TA or student to my course.

Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.

I need some training on Canvas.

I need some instructional design help.

I need a Canvas site for my course.

For faculty training, go to the AskATC website at http://askatc.uwf.edu. Contact information is located at the bottom of the page.

I am having problems accessing MyUWF. What do I do?Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance.
I can’t log into Canvas.Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.

I can’t connect to the wireless on campus.

Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075.

I’m having a problem with my computer hardware or software.

I can’t access my campus email account.

Submit a portal ticket (ITS Support Center app via MyUWF) or call the ITS Help Desk 850-474-2075.
I can’t access MyUWF.Visit Accessing MyUWF. For additional assistance, call the ITS Help Desk 850-474-2075.



ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu



Technology Alerts - View active alerts

UWF Website

MyUWF Portal

UWF Emergency Website

ITS Help Desk general info (hours, location, etc.)

Respondus Information

Registration Menu


Search our Confluence Help Site


Public Knowledge Base


Business Process Library (BPL) - How-to articles accessible to UWF employees





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