System Maintenance Time is a block of time endorsed by InfoSys when online systems are "not expected" to be operational. This does not mean that systems will always be down; there is a possibility online systems will be inoperable during that time due to planned maintenance. It is our standard practice to avoid maintenance whenever possible in these cases:
weekends and Mondays associated with the bi-weekly payroll cycle
end-of-term processing
first week of classes
BOT meeting days
recent instability of critical ITS services
other conflicting scheduled upgrades/fixes
Standard Working Hours are M-F 8am - 5PM, during which time no routine maintenance will be planned if at all possible.
CST
Daily
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
12:00 am - 1:00 am
CM eL-M
1:00 am - 2:00 am
eL-M
JR
JR
JR
JR
2:00 am - 3:00 am
eL-M
3:00 am - 4:00 am
eL-R
eL-M
4:00 am - 4:30 am
eL-R
eL-M
P N $
4:30 am - 5:00 am
eL-R
eL-M
P N $
5:00 am - 5:30 am
eL-R
eL-M
P N $
5:30 am - 6:00 am
eL-R
eL-M
B
P N $
6:00 am - 6:30 am
*
B
P N $
*
Bopt
6:30 am - 7:00 am
*
B
P N $
*
Bopt
7:00 am - 7:30 am
B
Bopt
7:30 am - 8:00 am
Bopt
Standard working hours
Bopt (8-10am)
5:00 pm - 9:00 m
Bopt
9:00 pm - 12:00 am
CM
Bopt
Legend
*
Any system (except Banner Core Systems: Banner Student, HR, Finance)
$
Any system - however coordination and awareness is imperative because server or network changes may affect your work (at your own risk)
B
Banner ERP systems and associated systems
Bopt
Banner ERP systems and associated systems (reserved for anticipated longer outages which can't fit into the regular Wednesday window)
N
Network
P
Server and Workstation Patching
eL-M
eLearning maintenance (only 4th sunday of the month)