System Maintenance Time is a block of time endorsed by InfoSys when online systems are "not expected" to be operational. This does not mean that systems will always be down; there is a possibility online systems will be inoperable during that time due to planned maintenance. It is our standard practice to avoid maintenance whenever possible in these cases:
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Standard Working Hours are M-F 8am - 5PM, during which time no routine maintenance will be planned if at all possible. | ||||||||
CST | Daily | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
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12:00 am - 1:00 am | CM | |||||||
1:00 am - 2:00 am | eL-M | JR | JR | JR | JR | |||
2:00 am - 3:00 am | eL-M | |||||||
3:00 am - 4:00 am | eL-R | eL-M | ||||||
4:00 am - 4:30 am | eL-R | eL-M | P N $ | |||||
4:30 am - 5:00 am | eL-R | eL-M | P N $ | |||||
5:00 am - 5:30 am | eL-R | eL-M | P N $ | |||||
5:30 am - 6:00 am | eL-R | eL-M | B | P N $ | ||||
6:00 am - 6:30 am | * | B | P N $ | * | Bopt | |||
6:30 am - 7:00 am | * | B | P N $ | * | Bopt | |||
7:00 am - 7:30 am | B | Bopt | ||||||
7:30 am - 8:00 am | Bopt | |||||||
Standard working hours | Bopt (8-10am) | |||||||
5:00 pm - 9:00 m | Bopt | |||||||
9:00 pm - 12:00 am | CM | Bopt |
Legend | |
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* | Any system (except Banner Core Systems: Banner Student, HR, Finance) |
$ | Any system - however coordination and awareness is imperative because server or network changes may affect your work (at your own risk) |
B | Banner ERP systems and associated systems |
Bopt | Banner ERP systems and associated systems (reserved for anticipated longer outages which can't fit into the regular Wednesday window) |
N | Network |
P | Server and Workstation Patching |
eL-M | eLearning maintenance (only 4th sunday of the month) |
eL-R | eLearning re-indexing |
CM | Collaborate (Blackboard) Maintenance |
JR | JIRA Re-indexing |