You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

Overview

The first time you access ArgoApps you will be prompted to install the Citrix Receiver. The following instructions will guide you through downloading and installing the required software to use ArgoApps. Alternatively, you can also download the Citrix Receiver from the Citrix downloads page.

Instructions

Windows*

If Citrix Receiver is not already installed, you will receive a message prompting you to download and install Citrix Receiver.

  1. Click the 'Install' button after checking the acknowledging the license agreement.
    screenshot of Install button

  2. The installer needs downloaded and installed, click the 'Run' or 'Open' button to begin the download.
    screenshot of Run button

  3. If you receive a prompt asking for permission to continue, click 'Yes'.

     
  4. The installer should open, click the 'Start' button to begin installation.


    screenshot of Citrix License Agreement window

  5. You do not need to check or enable 'Single Sign-on'.
    screenshot of Citrix Enable Single Sign-On window

  6. You can accept the default choice for "Help make our products better..."
    screenshot of Citrix joining the Citrix Customer Experience Improvement Program window

  7. Citrix Receiver should begin installing and finish in a few minutes.
    screenshot of Citrix Installing Receiver window

    screenshot of Citrix Installation successful window

  8. You should now be able to proceed with logging into ArgoApps.

If Citrix Receiver is not already installed, you will receive a message prompting you to download and install Citrix Receiver.

  1. Click the 'Install' button or 'Download' button after checking the acknowledging the license agreement.
    screenshot of Download button

  2. Once the installer is downloaded, click the 'Open' button on the downloaded file "CitrixReceiverWeb.exe" to begin the installation.
    screenshot of Open button

  3. If you receive a prompt asking for permission to continue, click 'Yes'.
    screenshot of User Account Control window
     
  4. The installer should open, click the 'Start' button to begin installation.


    screenshot of Citrix License Agreement window

  5. You do not need to check or enable 'Single Sign-on'.
    screenshot of Citrix Enable Single Sign-on window

  6. You can accept the default choice for "Help make our products better..."
    screenshot of joining Citrix Customer Experience Improvement Program window

  7. Citrix Receiver should begin installing and finish in a few minutes.
    screenshot of Citrix Installilng Receiver window

    screenshot of Citrix Installation successful window

  8. You should now be able to proceed with logging into ArgoApps.
  9. If you get receive an 'External Protocol Request' when accessing UWF Virtual Apps & Desktops main page or when attempting to launch an app or desktop, click 'Remember my choice...' and 'Launch Application'.
    screenshot of External Protocol Request message

Mac

  1. Download the latest Citrix Receiver from https://www.citrix.com/go/receiver.html
     
  2. Once the installer is downloaded, click the 'Open' button on the downloaded file to begin the installation.
    screenshot of Open option

  3. Double-click the 'Install Citrix Receiver' icon to being installation.
  4. The installer should open. Click 'continue' and go through the installer until it completes.


    screenshot of Citrix successful installation window

  5. Open 'Citrix Receiver' from your applications


  6. Once open you will be prompted to add an account, enter argoapps.uwf.edu for the server name as shown below.


  7. When prompted for credentials, enter your ArgoNet username and password

Congratulations, you should now be able to use the Citrix Receiver on your Mac to access ArgoApps.

iOS

  1. Install the Citrix Receiver app from the Apple App Store.

  2. Once installed, click "Add Account", type in the server name argoapps.uwf.edu for the address, and click "Next".
    screenshot of New Account window

  3. When prompted for your credentials, enter your ARGONET username and password. For the domain enter "ARGONET" as shown in the screenshot below.
    screenshot of window where end user enters Argonet username and password
     
  4. You should now be able to select from the available applications on the left side by tapping the "+" icon.
  1. Install the Citrix Receiver app from the Apple App Store.

  2. Once installed, click "Add Account", type in the server name argoapps.uwf.edu for the address, and click "Next".
    screenshot of Add Account button screenshot of New Account window

  3. When prompted for your credentials, enter your ARGONET username and password. For the domain enter "ARGONET" as shown in the screenshot below.
    screenshot of window where end user enters Argonet username and password
     
  4. You should now be able to select from the available applications on the left side by tapping the "+" icon.

Other*

  1. Install the Citrix Receiver app from the Chrome Web Store
    screenshot of Citrix Receiver app in Chrome Web Store 
     


  2. Once installed it should automatically open Citrix Receiver where you will have to provide a server address of https://argoapps.uwf.edu
    screenshot of where end users enter an account URL in Citrix Receiver

  3. When prompted for your credentials, enter your ARGONET username and password.
    screenshot of UWF Virtual Apps and Desktops log on screen

 


ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

 

  • No labels