Google Meet, WebEx, Zoom Feature Comparison (Videoconferencing Comparison)

Enterprise licensed products are being compared

Categories	Google Meet	WebEx (Cisco)	Zoom (site-license being established soon)
Optimal Use	Team meetings one-on-one meetings Interviews Hosting webinars	Team meetings one-on-one meetings Classroom video-conferences (with breakout room ability) Hosting webinars	Team meetings one-on-one meetings Classroom video-conferences (with breakout room ability) Hosting webinars
Recording	(free only through September 30th)
Screen Sharing	only one person at a time	only one person at a time	Simultaneous screen-share Annotation of screen sharing
Accessibility	Auto captioning	Auto captioning Although WebEx recently acquired some AI technology that allows auto captioning, we in ITS couldn't get this feature to work in our internal testing. We can only confirm that manual captions work in WebEx, which means someone has to type what's being said during a WebEx session.	Transcription on previously recorded sessions
Mobile App
Integrated Scheduling with Google Calendar		via add-on	via add-on
Max Participants	Meetings: 100 Webinars: 10K (live streaming)	Meetings: 1K Webinars: 3K	Meetings: 300 Webinars: 100, 500 and 1000 participant licenses available upon request.
Who can host?	Employees Students	Employees	Employees Students
Who can attend?	Anyone	Anyone	Anyone
System Requirements	https://support.google.com/a/users/answer/7317473	https://help.webex.com/en-us/nk90t65/System-Requirements-for-Cisco-Webex-Teams	https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux
Additional Features	Chat w/ all participants (only) Spotlight a speaker Pin a speaker	Break out sessions (up to 100 w/ up to 100 participants)	Waiting room Breakout rooms Meeting polls Chat w/ specific roles Shared whiteboard Q&A in webinar Spotlight video Pin a speaker
Security Considerations	Considered secure: https://support.google.com/a/answer/7582940?hl=en	Generally considered secure: Recent high-visibility patches for vulnerabilities https://threatpost.com/high-severity-cisco-webex-flaws-fixed/153462/ Security whitepaper https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/cisco-spark-security-white-paper.pdf	Considered secure: https://zoom.us/docs/en-us/privacy-and-security.html Recent high-visibility security issues: Security flaws in the desktop clients Security flaws in encryption and recordings Security flaws in default methods of inviting/setup of meetings ITS Recommendation: Ensure you are using the latest desktop client possible and make sure you keep this client software updated at all times. Zoom, as the current leading videoconferencing platform is the target of most hacking attempts. Sources: https://www.bloomberg.com/news/articles/2020-04-08/zoom-sued-for-securities-fraud-over-privacy-security-flaws https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ https://mashable.com/article/zoom-vulnerability-windows-passwords/ https://citizenlab.ca/2020/04/move-fast-roll-your-own-crypto-a-quick-look-at-the-confidentiality-of-zoom-meetings/ https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic
Additional Notes	UWF is site-licensed for this software	UWF is site-licensed for this software	UWF is in the final stages of securing a site-license for this software

Additional information from the NSA:

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Google Meet, WebEx, Zoom Feature Comparison (Videoconferencing Comparison)