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Overview

The ITS Help Desk monitors external cyber-security breaches that impact UWF Gmail accounts. Although these external cyber-security breaches are not UWF data breaches, these outside breaches may still compromise your account credentials. For this reason, we recommend UWF email accounts only be used for educational and/or UWF business purposes.  This is stated in the UWF Electronic Communications Policy.

Notification

The ITS Help Desk will notify and secure as many accounts as necessary following a non-UWF data breach. Secured accounts may require resetting your MyUWF/ArgoNet password or reactivating your MyUWF/ArgoNet account to restore access.

Addressing Potential Compromises

If you have received a notification that your account was related to a non-UWF data breach, we recommend that you complete the following steps to secure your account:

  1. Change your MyUWF/ArgoNet password immediately via the My Account app in MyUWF. Changing your password may prevent anyone who received your compromised data from accessing your UWF account. 

  2. Turn on 2-Step Verification for your UWF Gmail account. Turning on 2-Step verification can add an extra layer of security to your UWF Gmail account by preventing unauthorized users from accessing your account.  And with 2-Step verification, Google may notify you of any possible unauthorized logins to your UWF Gmail account.


ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu

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