Below are some common problems students may experience when attempting to log in to the FloridaShines.
The login page says it couldn't verify my username or password.
The credentials you use to log in to MyUWF are the same credentials you use to log in to FloridaShines. Visit Recovering Your MyUWF/ArgoNet Username or Password to recover your username and reset your password.
I am unable to recover my username or reset my password.
Contact the ITS Help Desk by phone at (850) 474-2075 during our normal business hours.
I know my username and my password, and my password meets the requirements for FloridaShines, but I still can't get logged in.
| Reason | Solution |
|---|---|
| You don't have an active ArgoNet account. | Activate your ArgoNet account. |
You have not registered for classes at UWF in the past three semesters. | Please contact the Office of the Registrar at either (850) 474-2244 or registrar@uwf.edu. |
Your active ArgoNet account was temporarily disabled because of repeated unsuccessful login attempts. | Please contact the ITS Help Desk by phone at (850) 474-2075 during our normal business hours as the ITS Help Desk is unable to discuss account details via email. Be sure to be in front of your computer when you call, as certain circumstances may require that a remote session be established for additional troubleshooting. |
| Any other reason or issue not listed here. |