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Overview


Excerpt

This page contains a list of commonly asked questions organized by topic.  The list will grow as necessary so check back often.


FAQs - Browsers

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titleHow do I add someone to my eLearning course?

To add someone to your course, select the Classlist link from the navigation bar at the top of your eLearning course home page. When the Classlist page opens:

  1. Select the Add Participant icon Image Removed at the top of the page.
  2. When the Add Participant window opens, select Add Existing User.
  3. Type the name or student email address of the person you want to add to your course into the Search for: box, check the fields you are searching (first name, last name, etc.) and then select the “Search ” button.
  4. All people in the eLearning system with that last name will be now be displayed.
  5. Find the person you are searching for and check the box to the left of their name and choose the appropriate role from the drop down list
  6. Click Enroll Selected users
  7. Now select their appropriate role (e.g., Guest Student, TA, Guest Instructor) in your course by selecting the drop down box arrow to the right of their name and selecting the appropriate role from the list.
  8. Select the “Enroll” button at the bottom right of the Add Participant window and that person will now have access to your eLearning class.
  9. If you selected the "Send Enrollment Email" at the top of the page, an email message will be sent to the person notifying them of their enrollment.

 

Note: Non-registered students in current semester courses MUST be added in as Guest Students as the automatic roster load will remove them when it runs. Faculty cannot enroll a student in the official "Student" role.

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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titleHow do I add someone to my eLearning course?

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Which Internet Browser Do I Use?

What is a browser?

  • A browser is a software application used to retrieve and view websites from the Internet.
  • While there are many different browsers available, the most widely known are Internet Explorer, and Mozilla Firefox.

While Internet Explorer and Mozilla Firefox are the most widely known, there are others:

  • Google Chrome
  • Safari (Mac)
  • Netscape
  • Respondus LockDown Browser
  • Opera
  • SpaceTime
  • And many other less known options.

The most important question is: Which Internet browsers have proven to be the most compatible with eLearning (Desire2Learn) and all of the other web based tools we use to develop and implement online instruction?

First, there is a difference between “viewing” and “interacting with” online content. For simply viewing online content it really doesn’t matter which browser you use. However, even something as basic as taking a quiz constitutes “interacting” with online content.

There are essentially two internet browsers recommended by the UWF Academic Technology Center (ATC) and Information Technology Services (ITS).

They are:

  • Mozilla Firefox, and
  • Safari (for Macintosh users)
  • Respondus LockDown Browser is a special case.
    • It is used to improve the security of the online assessment process.
    • The Respondus LockDown Browser is very reliable (for Macs and PCs).
    • And, for its stated purpose, is our only option.

 

Is there any issue with having all three browsers installed and available on my computer at the same time?

  • Absolutely not.

eLearning Officially Supported Browsers

Windows

BrowserStatus
Internet Explorer 8Supported
Internet Explorer 7Supported
Firefox 3.6 (Preferred)Supported
Firefox 3.5Supported
Chrome (newest)Supported

Mac OS X

BrowserStatus
Firefox 3.6 (preferred)Supported
Firefox 3.5Supported
Safari 5.0Supported
Safari 4.0Supported
Safari 3.1Supported

Mobile web

Operating system/browser versionStatus
iOS 3 (Safari)Supported
iOS 4 (Safari)Supported
Android 1.5Supported
Android 2.1Supported
Android 2.2Investigation
Blackberry 6Supported

 


Where do I get these browsers?

  • For the Respondus LockDown Browser, go to the eLearning sign-in page (https://elearning.uwf.edu/index.cfm), and select the link to “Respondus LockDown Browser.
    • Doing so requires your ArgoNet username and password.

 

 

 

FAQs - Incomplete Students

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titleHow do I change a student's status to incomplete?

Instructors must send an email to helpdesk@uwf.edu from their facstaff email account requesting the role change from student to incomplete student.

  • In the request, the instructor should include the student's name, username, and the course.
  • The instructor or student must email helpdesk@uwf.edu once they would like their role changed back from incomplete student to student. This will ensure the course does not show for them indefinitely.

FAQs - Respondus Assessment Tool

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titleWhere do I find the password for the Respondus Assessment Tool
You can find the Respondus Password in the Software Downloads in MyUWF:
  • Login to MyUWF
  • Locate and click on the Software app or type it in the Search field
software appImage Added
  • Click on the link that says Software Downloads at the top of the page
software downloads linkImage Added
  • Locate and click on the link for the Respondus Assessment tool about half-way down the page
respondus assessment tool linkImage Added
  • Under the heading titled "Installing Respondus" on this page, you will see a link to view "Respondus Installation Instructions"
respondus installation instructions linkImage Added
  • The password is located in those instructions

FAQs - Respondus Monitor

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titleWhy can't my students access an exam that requires Respondus Lockdown Browser and Webcam?

If your students receive an error message (like the image below) that there is a problem with the settings for an exam that requires the LockDown Browser and Monitor, the instructor needs to login to the course and access the LockDown Browser Dashboard once in a new course to fix the problem.

example of error messageImage Added


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titleWhy is my quiz not showing up in the Respondus Dashboard?

Sometimes if there is no text in the "Submission Views" "Messages" area, the quiz won't show up in the Respondus Dashboard. The instructor can go into the course and add a space with the space bar and the quiz will show up. Here is the info on the issue: http://bit.ly/2nAR88P

FAQs - Syllabus

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titleHow do I upload my Syllabus to the FACS system?

Follow this link for instructions (may require a login): https://confluence.uwf.edu/x/9ie8

FAQs - Classes

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titleSome of my classes aren't listed. Why?

Visit the Can't See Your eLearning Course? Confluence page for more details.

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titleHow do I add someone to my eLearning course?

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