Overview

Excerpt
This page contains a list of commonly asked questions organized by topic. The list will grow as necessary so check back often.

FAQs - Browsers

A rubric inserted in the Discussions “Assessment” area cannot be viewed in the Grades area.
Students cannot see the scored rubric in Discussions.
Students can only be see the *unscored* rubric in Discussions, just above the Topic title.
Overall, inserting a rubric in the Discussions area under “Assessment” is not recommended.

To assess discussions using a rubric, we recommend:

directing students to “Rubrics” on your navigation bar so they can see the rubric, and
placing the rubric in your linked grade item in the D2L gradebook.

Here’s how to use rubrics to assess Discussion posts:

Add Rubric to Grade Item

1. Click on [Grades] in the navigation bar.

2. Click on [Manage Grades].

3. Click on the name of the grade item for your discussion assignment.

4. Under grading, click [Add Rubric].

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5. Select the Rubric from the list, and click [Add Selected].

6. Click [Save].

Link Discussion Topic to Grade Item

7. Click [Discussions] in the main navigation bar.

8. Find the Topic you wish to assess. Beside the title of the Topic, click the [small inverted triangle] to reveal the dropdown menu.

9. Click [Edit Topic] in the dropdown menu.

10. Click the [Assessment] tab.

11. Click the dropdown menu under “Grade Item” to select the appropriate grade item to be linked to the Topic.

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12. Type the number of possible points in the “Score out of” field.

13. Click [Save and Close].

Assess Discussion Posts and Enter Grade

14. Click [Grades] in the main navigation bar.

15. Click on the small inverted triangle beside the appropriate grade item.

16. Choose [Grade All] in the dropdown menu.

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17. Click the colorful icon in the [Submission] column to read any student’s aggregated posts in the linked Topic.

18. Click the yellow ruler icon under the [Assessment] column to score the rubric.

19. Manually enter the score into the [Grade] column — scoring the rubric will NOT automatically enter the grade.

20. You may choose to leave comments in the [Feedback] column.

After you score the rubrics, students will be able to view them when they go into their gradebook.

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title	How do I add someone to my eLearning course?

To add someone to your course, select the Classlist link from the navigation bar at the top of your eLearning course home page. When the Classlist page opens:

Select the Add Participant icon Image Removed at the top of the page.
When the Add Participant window opens, select Add Existing User.
Type the name or student email address of the person you want to add to your course into the Search for: box, check the fields you are searching (first name, last name, etc.) and then select the “Search ” button.
All people in the eLearning system with that last name will be now be displayed.
Find the person you are searching for and check the box to the left of their name and choose the appropriate role from the drop down list
Click Enroll Selected users
Now select their appropriate role (e.g., Guest Student, TA, Guest Instructor) in your course by selecting the drop down box arrow to the right of their name and selecting the appropriate role from the list.
Select the “Enroll” button at the bottom right of the Add Participant window and that person will now have access to your eLearning class.
If you selected the "Send Enrollment Email" at the top of the page, an email message will be sent to the person notifying them of their enrollment.

Note: Non-registered students in current semester courses MUST be added in as Guest Students as the automatic roster load will remove them when it runs. Faculty cannot enroll a student in the official "Student" role.

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title	How do I add a rubric to assess discussion posts?

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title	How do I copy the content from a previous semester's course or a development shell?

You will have to copy your course content into your new official course shell. You may copy from a development course master or from a previous semester's course.

Note: If you need to copy content from another instructor's course, you must first be enrolled in that course as an instructor.

Here are the steps: Copy Course Components PDF Guide

Here is a link to the Collaborate session on Copying Course Components https://sas.elluminate.com/site/external/jwsdetect/playback.jnlp?psid=2013-08-14.0956.M.5850FCE9A4C74EED855130EB8B37D5.vcr&sid=uwf0707

Open your new official course shell and go to "Edit Course" in the upper right corner of the navigation bar.
On the next screen select the Import/Export/CopyComponents icon/link.
Leave the default Copy Components from another Org Unit (course) and click Search for offering.
On this page you may use the Search feature to find a course, or scroll through the pages.
- If the oldest semesters are listed first, click twice on the Semester heading to re-sort by most recent semester.
Select the radio button next to the course you want to copy from, and then click Add Selected.
Next, click the button that is labeled Copy All Components if you want everything from the previous course. (See below for instructions on selecting specific items)
Wait for the copy queue to finish (blue and white bar to the right of the screen

If everything copied fine, you will see a check in a green circle.
If there were errors in teh copy, you will see a message and you can view the copy history to see what may have not copied (typically the Calendar)

To select specific items to copy

If you want to select specific items to copy, click on the Select Components button.

You may also just check those items you wish to copy, such as the Question Library and/or Quizzes.
If you only want the Content be sure to also select the Course Files as well.
Please note that student data WILL NOT be copied over.
Then click Continue
On the next screen you can modify your selections to specific items, or just click Finish. This may take a few moments so do not click copy more than onceor you will get multiple copies of your course in your new shell!
On the next screen you will see a progress icon for each category of content. When you see all green check marks next to your items, click Done

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title	How do I disable the pager or other menu tools?

If You do not intend to respond to pages from your students, we recommend that:

tell students the Pager is for communicating with other students, but you will not respond,
OR, remove the tool altogether.

To remove the Pager or any other Menu Tool:

Go to you course and click "Edit Course"
On the left side of the page, under Administration, select "Tools"
Scroll down the list until you see the tolls listed
Check the box next to teh toll, and then scroll up or down until you see the red X Set Inactive
Click on the X Set Inactive and then select "Save"

It may take awhile for the Pager icon or tool to disappear, but it will eventually, usually when you log back into your course.

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title	How do I get my gradebook to calculate correctly?

The grade book will revert to the default setting of "Points" when copied over.

To reset the grade option to the "Weighted" system:

Go to your "Grades" on the menu bar and

Select "Grade Settings."

Next select "Calculation Options."
Select the "Weighted" radio button and

Save your choice.

Your grade book will now calculate using the weighted system.

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title	How do I make external links open in eLearning?

Recent changes in browser security are causing problems in eLearning with Topic Links to external web sites. These resources are not opening for students as they once did.

The easiest and best solution for this problem is to have the link open in a new window. We consider it a “Best Practice” to have sites external to eLearning always open in a new window.

Please follow these simple steps to edit your links:

Select the down arrow next to your Topic and select Edit Link:

link topic Image Removed

On the next screen, check the box to have the link open in a new window, and then click Update.

Updatelink Image Removed

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title	How do I make my files accessible?

Creating accessible files is not as daunting a task as many believe it to be. These six steps will go a long way in making your content more accessible.

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Which Internet Browser Do I Use?

What is a browser?

A browser is a software application used to retrieve and view websites from the Internet.
While there are many different browsers available, the most widely known are Internet Explorer, and Mozilla Firefox.

While Internet Explorer and Mozilla Firefox are the most widely known, there are others:

Google Chrome
Safari (Mac)
Netscape
Respondus LockDown Browser
Opera
SpaceTime
And many other less known options.

The most important question is: Which Internet browsers have proven to be the most compatible with eLearning (Desire2Learn) and all of the other web based tools we use to develop and implement online instruction?

First, there is a difference between “viewing” and “interacting with” online content. For simply viewing online content it really doesn’t matter which browser you use. However, even something as basic as taking a quiz constitutes “interacting” with online content.

There are essentially two internet browsers recommended by the UWF Academic Technology Center (ATC) and Information Technology Services (ITS).

They are:

Mozilla Firefox, and
Safari (for Macintosh users)
Respondus LockDown Browser is a special case.

It is used to improve the security of the online assessment process.
The Respondus LockDown Browser is very reliable (for Macs and PCs).
And, for its stated purpose, is our only option.

Is there any issue with having all three browsers installed and available on my computer at the same time?

Absolutely not.

eLearning Officially Supported Browsers

Windows

Browser	Status
Internet Explorer 8	Supported
Internet Explorer 7	Supported
Firefox 3.6 (Preferred)	Supported
Firefox 3.5	Supported
Chrome (newest)	Supported

Mac OS X

Browser	Status
Firefox 3.6 (preferred)	Supported
Firefox 3.5	Supported
Safari 5.0	Supported
Safari 4.0	Supported
Safari 3.1	Supported

Mobile web

Operating system/browser version	Status
iOS 3 (Safari)	Supported
iOS 4 (Safari)	Supported
Android 1.5	Supported
Android 2.1	Supported
Android 2.2	Investigation
Blackberry 6	Supported

Where do I get these browsers?

For Mozilla Firefox, go here:

http://www.mozilla.com/en-US/firefox/fx/

For Safari, go here:
- http://www.apple.com/safari/download/

For the Respondus LockDown Browser, go to the eLearning sign-in page (https://elearning.uwf.edu/index.cfm), and select the link to “Respondus LockDown Browser.

Doing so requires your ArgoNet username and password.

FAQs - Incomplete Students

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title	How do I change a student's status to incomplete?

Instructors must send an email to helpdesk@uwf.edu from their facstaff email account requesting the role change from student to incomplete student.

In the request, the instructor should include the student's name, username, and the course.
The instructor or student must email helpdesk@uwf.edu once they would like their role changed back from incomplete student to student. This will ensure the course does not show for them indefinitely.

FAQs - Respondus Assessment Tool

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title	Where do I find the password for the Respondus Assessment Tool

You can find the Respondus Password in the Software Downloads in MyUWF:

Login to MyUWF
Locate and click on the Software app or type it in the Search field

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Click on the link that says Software Downloads at the top of the page

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Locate and click on the link for the Respondus Assessment tool about half-way down the page

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Under the heading titled "Installing Respondus" on this page, you will see a link to view "Respondus Installation Instructions"

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The password is located in those instructions

FAQs - Respondus Monitor

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title	Why can't my students access an exam that requires Respondus Lockdown Browser and Webcam?

If your students receive an error message (like the image below) that there is a problem with the settings for an exam that requires the LockDown Browser and Monitor, the instructor needs to login to the course and access the LockDown Browser Dashboard once in a new course to fix the problem.

example of error message Image Added

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title	Why is my quiz not showing up in the Respondus Dashboard?

Sometimes if there is no text in the "Submission Views" "Messages" area, the quiz won't show up in the Respondus Dashboard. The instructor can go into the course and add a space with the space bar and the quiz will show up. Here is the info on the issue: http://bit.ly/2nAR88P

FAQs - Syllabus

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How to Add Heading Tags in D2L
How to Add Lists in D2L
How to Add Table Headers in D2L
Include speaker notes in your narrated PowerPoint. These notes become the "closed caption" feature for deaf students.

More Information

More information on creating accessible content can be found on the ATC web site at: http://uwf.edu/offices/academic-technology-center/faculty-support-and-resources/accessibility/

Below are links to easy to follow instructions from WebAIM on making various documents accessible (pages will open in a new window).

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title How do I upload my Syllabus to the FACS system?
Follow this link for instructions (may require a login): https://confluence.uwf.edu/x/9ie8
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FAQs - Classes

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title	Enter question here	Some of my classes aren't listed. Why?

Visit the Can't See Your eLearning Course? Confluence page for more details.Enter answer here

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Overview

FAQs - Browsers

Add Rubric to Grade Item

Link Discussion Topic to Grade Item