Versions Compared

Old Version 4

changes.mady.by.user Justin Andrews

Saved on

compared with

New Version 5

changes.mady.by.user Unknown User (arichard)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: added alt text to images

...

Expand
titleInternet Explorer

If Citrix Receiver is not already installed, you will receive a message prompting you to download and install Citrix Receiver.

  1. Click the 'Install' button after checking the acknowledging the license agreement.
    screenshot of Install buttonImage Modified

  2. The installer needs downloaded and installed, click the 'Run' or 'Open' button to begin the download.
    screenshot of Run buttonImage Modified

  3. If you receive a prompt asking for permission to continue, click 'Yes'.

     
  4. The installer should open, click the 'Start' button to begin installation.


    screenshot of Citrix License Agreement windowImage Modified

  5. You do not need to check or enable 'Single Sign-on'.
    screenshot of Citrix Enable Single Sign-On windowImage Modified

  6. You can accept the default choice for "Help make our products better..."
    screenshot of Citrix joining the Citrix Customer Experience Improvement Program windowImage Modified

  7. Citrix Receiver should begin installing and finish in a few minutes.
    screenshot of Citrix Installing Receiver windowImage Modified

    screenshot of Citrix Installation successful windowImage Modified

  8. You should now be able to proceed with logging into ArgoApps.
Expand
titleGoogle Chrome

If Citrix Receiver is not already installed, you will receive a message prompting you to download and install Citrix Receiver.

  1. Click the 'Install' button or 'Download' button after checking the acknowledging the license agreement.
    screenshot of Download buttonImage Modified

  2. Once the installer is downloaded, click the 'Open' button on the downloaded file "CitrixReceiverWeb.exe" to begin the installation.
    screenshot of Open buttonImage Modified

  3. If you receive a prompt asking for permission to continue, click 'Yes'.
    screenshot of User Account Control windowImage Modified
     
  4. The installer should open, click the 'Start' button to begin installation.


    screenshot of Citrix License Agreement windowImage Modified

  5. You do not need to check or enable 'Single Sign-on'.
    screenshot of Citrix Enable Single Sign-on windowImage Modified

  6. You can accept the default choice for "Help make our products better..."
    screenshot of joining Citrix Customer Experience Improvement Program windowImage Modified

  7. Citrix Receiver should begin installing and finish in a few minutes.
    screenshot of Citrix Installilng Receiver windowImage Modified

    screenshot of Citrix Installation successful windowImage Modified

  8. You should now be able to proceed with logging into ArgoApps.
  9. If you get receive an 'External Protocol Request' when accessing UWF Virtual Apps & Desktops main page or when attempting to launch an app or desktop, click 'Remember my choice...' and 'Launch Application'.
    screenshot of External Protocol Request messageImage Modified

Mac

Expand
titleGoogle Chrome

If Citrix Receiver is not already installed, you may receive a message prompting you to download and install Citrix Receiver. If you are not prompted you may download the Citrix Receiver from the Citrix downloads page.

  1. After clicking 'Install' you may receive a message about opening a type of file, you can click cancel to that message.
    screenshot of Install buttonImage Modified



  2. Click the 'Install' button or 'Download' button after checking the acknowledging the license agreement.

    screenshot of Download buttonImage Modified

  3. Once the installer is downloaded, click the 'Open' button on the downloaded file "CitrixReceiverWeb.dmg" to begin the installation.
    screenshot of Open optionImage Modified

  4. Double-click the 'Install Citrix Receiver' icon to being installation.

     
  5. The installer should open. Click 'continue' and go through the installer until it completes.


    screenshot of Citrix successful installation windowImage Modified

  6. You should now be able to proceed with logging into ArgoApps.
  7. If you get receive a warning regarding opening 'Citrix Receiver' for the first time, click 'Open'.


  8. When launching an app or desktop, a file may be downloaded which will launch the app or desktop. You must open that file (it should look similar to the below screenshot).
    screenshot of Open optionImage Modified 

iOS

Expand
titleiPad
  1. Install the Citrix Receiver app from the Apple App Store.

  2. Once installed, click "Add Account", type in the server name argoapps.uwf.edu for the address, and click "Next".
    screenshot of New Account windowImage Modified

  3. When prompted for your credentials, enter your ARGONET username and password. For the domain enter "ARGONET" as shown in the screenshot below.
    screenshot of window where end user enters Argonet username and passwordImage Modified
     
  4. You should now be able to select from the available applications on the left side by tapping the "+" icon.
Expand
titleiPhone
  1. Install the Citrix Receiver app from the Apple App Store.

  2. Once installed, click "Add Account", type in the server name argoapps.uwf.edu for the address, and click "Next".
    screenshot of Add Account buttonImage Modified screenshot of New Account windowImage Modified

  3. When prompted for your credentials, enter your ARGONET username and password. For the domain enter "ARGONET" as shown in the screenshot below.
    screenshot of window where end user enters Argonet username and passwordImage Modified
     
  4. You should now be able to select from the available applications on the left side by tapping the "+" icon.

...

Expand
titleGoogle Chromebook (Chrome OS)
  1. Install the Citrix Receiver app from the Chrome Web Store
    screenshot of Citrix Receiver app in Chrome Web StoreImage Modified 
     


  2. Once installed it should automatically open Citrix Receiver where you will have to provide a server address of https://argoapps.uwf.edu
    screenshot of where end users enter an account URL in Citrix ReceiverImage Modified

  3. When prompted for your credentials, enter your ARGONET username and password.
    screenshot of UWF Virtual Apps and Desktops log on screenImage Modified

 

Include Page
ILP:_Help Desk Footer
ILP:_Help Desk Footer

...