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titleWhat if I don't see the refresher course in SCOOP?

Verify with your DISRep you are claimed to a department and that you have already obtained the initial Knowledge Worker Certification. If both of these requirements are met and you still cannot view the refresher certification, contact the ITS Help Desk at (850) 474-2075 so that we may investigate further. 


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titleWhy is this certification required?

The new certification has been implement in order for UWF to meet state audit requirements, as well as keep best security practices fresh in the minds of faculty and staff. 


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