| What are the ITS Help Desk hours of operation? | Visit the ITS Help Desk website. |
| Why can’t I log into eLearning? | Visit Accessing eLearning. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
| How do I log into eLearning as a Continuing Education Student? | Visit elearning.uwf.edu and select Log In using Continuing Education. For login issues, visit Continuing Education eLearning Account Activation and Recovery or call the ITS Help Desk at 850-474-2075 during business hours. |
| How do I register my Clicker? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Why don’t I see all of my courses in eLearning? | Visit Finding your classes in eLearning. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I cross-list/link my course? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I add a TA or student to my course? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How can I get assistance with eLearning training or with instructional design for my course? | For faculty training, visit the AskATC website. |
| How do I access MyUWF? | Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I access my campus email account? | Visit Accessing Your UWF Gmail Account for detailed instructions regarding how you may access your email. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Why can’t I connect to the wireless on campus? | Visit Configuring your device for ArgoAir. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I get help for a problem with my UWF-owned computer or UWF-supported software? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Who do I contact for help with my financial aid, registration, admission application, or transcripts? | Contact Argo Central. |
Where can I find the academic calendar? | Visit the Office of the Registrar website. |
| Where can I find if there is a non-scheduled school closure? (e.g., inclement weather) | Visit the UWF Newsroom and UWF Emergency websites. |
| How can I get assistance with Panopto? | For faculty assistance, contact the Academic Technology Center. For student assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
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Public Knowledge Base
Business Process Library (BPL) - How-to articles accessible to UWF employees