FAQs
| Why can’t I log into Canvas? | Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075. |
Why don’t see all of my courses in Canvas? | Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk 850-474-2075. |
How do I cross-list/link my course? | Visit Linking eLearning Courses in Classmate or contact the Academic Technology Center for additional assistance (AskATC.uwf.edu). |
How do I add a TA or student to my course? | Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075. |
How can I get assistance with Canvas training, instructional design, or obtaining a Canvas site for my course? | For faculty training, go to the AskATC website at http://askatc.uwf.edu. |
| How do I access MyUWF? | Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance. |
How do I access my campus email account? | Visit Accessing Your UWF Gmail Account for detailed instructions regarding how you may access your email. You may also contact the ITS Help Desk during business hours for additional assistance. |
Why can’t I connect to the wireless on campus? | Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075. |
How do I get help for a problem with my computer hardware or software? | Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075. |
Who do I contact for help with my financial aid, registration, admission application, transcripts? | Contact Argo Central at http://uwf.edu/offices/argo-central |
Is school closed? | Visit the Registrar at http://uwf.edu/offices/registrar/ |
Useful Links
Technology Alerts - View active alerts
Search our Confluence Help Site
Public Knowledge Base
Business Process Library (BPL) - How-to articles accessible to UWF employees