Scenarios


Is school closed?

Visit the Registrar at http://uwf.edu/offices/registrar/

I need help with my financial aid, registration, admission application, transcripts

Contact Argo Central at  http://uwf.edu/offices/argo-central

I don’t see all of my courses in Canvas

Visit https://confluence.uwf.edu/x/uLLn or contact the ITS Help Desk during business hours for additional assistance

I’d like to cross-list/link my course

Visit the eLearning self-service website at  https://confluence.uwf.edu/x/PLJMB or AskATC.uwf.edu

I’d like to add a TA or student to my course

Contact the ITS Help Desk during business hours for additional assistance

I need some training on Canvas

I need some instructional design help

I need a Canvas site for my course

For faculty training, go to the AskATC website at http://askatc.uwf.edu. Contact information is located at the bottom of the page.

I am having problems accessing MyUWF. What do I do?Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance.
I can’t log into Canvas.Submit a portal ticket via the ITS Support Center app via MyUWF or call the ITS Help Desk 850-474-2075.

I can’t connect to the wireless on campus.

Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075.

I’m having a problem with my computer hardware or software.

I can’t access my campus email account.

Call the ITS Help Desk 850-474-2075 or email helpdesk@uwf.edu.
I can’t access MyUWF.Visit Accessing MyUWF. For additional assistance, call the ITS Help Desk 850-474-2075.