Students, Faculty, and Staff can contact the ITS Help Desk in person, by phone, online request form, and through email. This page contains the hours of operation and information on contacting and receiving assistance from the ITS Help Desk. |
Visit Reporting technical issues to the ITS Help Desk for details.
Fully Staffed
Monday - Friday
8:00AM to 5:00PM
Limited Staff
Monday - Thursday
5:00PM to 7:00PM
On Call
Responds to system outages when the Help Desk is closed.
Face-to-face support
In person support is available at the ITS Help Desk Walk-in Counter in Building 79 from 8:30AM to 4:30PM Monday through Friday.
Classroom Support
Monday - Thursday
8:00AM to 6:30PM
Friday
8:00AM to 5:00PM
The Help Desk is closed on weekends, holidays, and any other times the University is closed (such as during severe weather). Occasionally the Help Desk is also closed when there's a scheduled departmental meeting. When these closures occur, they are scheduled in advanced, and they are posted on the Technology Alerts page. |