FAQs

Is school closed?	Visit the Registrar at http://uwf.edu/offices/registrar/
Who do I contact for help with my financial aid, registration, admission application, transcripts?	Contact Argo Central at http://uwf.edu/offices/argo-central
Why don’t see all of my courses in Canvas?	Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk 850-474-2075.
How do I cross-list/link my course?	Visit Linking eLearning Courses in Classmate or contact the Academic Technology Center for additional assistance (AskATC.uwf.edu).
How do I add a TA or student to my course?	Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.
How can I get assistance with Canvas training, instructional design, or obtaining a Canvas site for my course?	For faculty training, go to the AskATC website at http://askatc.uwf.edu. Contact information is located at the bottom of the page.
I am having problems accessing MyUWF. What do I do?	Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance.
Why can’t I log into Canvas?	Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.
Why can’t I connect to the wireless on campus?	Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075.
How do I get help for a problem with my computer hardware or software? Why can’t access my campus email account?	Submit a portal ticket (ITS Support Center app via MyUWF) or call the ITS Help Desk 850-474-2075.
How do I access MyUWF?	Visit Accessing MyUWF. For additional assistance, call the ITS Help Desk 850-474-2075.