There are multiple ways to get support for Canvas-related issues or questions.
- Call the toll-free number +1.844.866.3349, Canvas Tier 1 support is available 24x7, 365 days a year.
- Call the UWF ITS helpdesk at 850.474.2075.
- If you are logged in to Canvas, Click on the Help icon at the bottom left corner, under the global menu. You will be able to chat with a Canvas representative by clicking on Chat with Canvas Support (Students) or you can choose to Report a Problem, which will submit a ticket to Canvas Support.
- You can also search the Canvas Guides or visit the Canvas Community and ask a question.
Frequently Asked Questions
What do I do if my password isn’t working for Canvas?
When can I access my Canvas Course?
I have questions about other eLearning tools, like Respondus.
Canvas Orientation
There are several options for students to get started with Canvas. You can enroll in our Welcome to Canvas course or visit the pages linked below.
Personal Settings
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Course Participation
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Canvas Guides
