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Canvas Support

Hotline for Students: 1-844-866-3349

There are multiple ways to get support for Canvas-related issues or questions.

  • Call the toll-free number +1.844.866.3349, Canvas Tier 1 support is available 24x7, 365 days a year.
  • Call the UWF ITS helpdesk at 850.474.2075.
  • If you are logged in to Canvas, Click on the Help icon at the bottom left corner, under the global menu. You will be able to chat with a Canvas representative by clicking on Chat with Canvas Support (Students) or you can choose to Report a Problem, which will submit a ticket to Canvas Support.
  • You can also search the Canvas Guides or visit the Canvas Community and ask a question.

Frequently Asked Questions

How do I access Canvas?

What do I do if my password isn’t working for Canvas?

When can I access my Canvas Course?

I have questions about other eLearning tools, like Respondus. 

Canvas Support Guides

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Canvas Orientation

There are several options for students to get started with Canvas. You can enroll in our Welcome to Canvas course or visit the pages linked below. 

Personal Settings

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Canvas Orientation - Personal Settings
Canvas Orientation - Personal Settings

Course Participation

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Canvas Orientation - Course Participation
Canvas Orientation - Course Participation

Help logging into Canvas.

General Help for Students.

Canvas Guides

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Mobile Guides - Canvas App