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Overview


Use our account recovery tool if you already have a MyUWF/Argonet account, but cannot remember your username or password.

Instructions

Step 1

Go to https://my.uwf.edu/ and click on the 'Log In' button.

log in button

Step 2

Below the username and password fields, click on the 'Problems Logging In?' link.

Problems Logging In link

Step 3

Follow the instructions for one of these two options:
 

 Forgot your username

1. If you do not know your MyUWF username, select the 'I forgot my username' option and press the 'Next' button.

2.  On the Forgot Username page, enter all of the requested information.  To minimize issues with formatting your birth date, utilize the calendar tool to the left of the birth date field.

Calendar icon

3.  If the information you provided matches the information in our system, the next page will display your username.

username page

If the information you provided DOES NOT match the information in our system, you will receive the following error.

invalid information page

Please call the ITS Help Desk at (850) 474-2075 for further assistance.


 Forgot your password

1.  If you need to reset your password, select the 'I forgot my password' option and press the 'Next' button.

2. Enter your username and choose to verify your identity using either your UWFID or the last 4 digits of your SSN and birth date.

fields for username and uwfid

If you do not know your username, please follow the steps above to recover your username.


3.  If you have selected the 'Using the last 4 of my SSN and my birth date' option, please remember that using the calendar tool to the left of the birth date field will minimize issues when formatting your birth date. 

fields for username, uwfid, and birthday

If the information you provided DOES NOT match the information in our system, you will receive the following error. 

invalid information page

Please call the ITS Help Desk at (850) 474-2075 for further assistance.

4.  When you have successfully entered the information on the previous page, you will be prompted to choose a reset option.

You may either choose to have a password recovery link sent to your external email address on file with UWF, or you may choose to answer two of the three security questions that you have on file with UWF.

password reset options

5.  When using the 'Send a password recovery link to the external email on file with UWF' option, you will receive an email like the one pictured below.

  Click the link in the email to change your password.

link to change password

6.  When using the 'Answer the following security questions' option, provide the answers to the two questions listed on the page and press 'Next'.

security questions page

  Please be advised that outside of case sensitivity, these answers must match the exact answers that you provided when you set up your account. 

7.  When you have successfully answered the security questions or completed the steps in the reset link within your email, you will be directed to choose a new password.

choosing a randomly generated password

  You may either select the 'Use a randomly generated system password' option or the 'Create my own password' option.

8.  All MyUWF passwords must be between 12 to 20 characters, starting with a letter, with at least one integer (0-9) or special character.

creating a new password


ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu