Why does the system say I don't have a record on file?
- We (UWF) may have not processed your enrollment to the VA. Ensure all documentation has been submitted and an ECF was completed.
- The VA hasn't processed your enrollment paperwork.
Should I verify my enrollment if the system has the wrong credit hours?
- Yes, if the VA System displays the wrong number of course credits, still verify your enrollment. Contact our office immediately to correct your certification with the VA.
When do I verify my enrollment?
You’ll need to verify your enrollment at the end of every month after your school starts. For example, if your school starts on August 5, you’ll need to verify your enrollment on or after August 31.
If you were enrolled in school for any part of the month, you’ll need to verify your enrollment for that month. For example, if your school ends on May 5, you’ll need to verify your enrollment for the month of May on or after May 5
What if I don't verify my enrollment?
- The VA will not send your monthly benefits payment if you do not verify your enrollment.
I verified my enrollment, when will I get my monthly benefit payment?
- The VA will process your benefit payment after you verify your enrollment. It can take roughly up to 5 days to arrive.
What if I don't get my funding after the 5 days?
You can contact the VA through Ask VA to ask about your benefit payment.
Or, you can call them at 888-442-4551 (TTY: 711). If you live outside of the U.S., call us at +1-918-781-5678.
Under the chapter, effective August 1, 2009, eligible participants (veterans, service members, and dependents) pursuing a VA approved training program may receive the following benefits at a percentage based on the length of active duty service. Read on eligibility requirements here: https://www.va.gov/education/about-gi-bill-benefits/post-9-11/
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| title | Ch. 33 Post 9/11 GI Bill Pay Rates |
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Post 9/11 GI Bill (Chapter 33) pay rates
- Chapter 33 students will be responsible for making all payments to the school for housing fees and meal plans, as the VA will send their funding directly to the account listed when the VA application is completed. The VA will send tuition & fees directly to the school (if your benefit % is lower than 100, the student is responsible for paying the remaining amount owed directly to the school).
- Be advised, if your benefits percentage is lower than 100% the deferment on file will be until the end of the term. Payment will be due at the end of the term. It will be your responsibility to cover the remaining balance and check your TransAct under MyUWF.
- Students will be responsible for making all payments to the school for housing fees and meal plans.
- Any outstanding housing fees and meal plans will be the students responsibility to pay. A payment plan will need to be set up, read more here: https://uwf.edu/finance-and-administration/departments/controllers-office/student-accounts-and-cashier/tuition-and-fees/payment-plan/
- Monthly rate vary depending on training time enrollment, read on training time requirement for VA Benefits and deferment dates here: https://uwf.edu/academic-affairs/departments/military-veteran-resource-center/tuition--funding/training-time-requirements-for-va-benefits/
- Spouse of Veteran: You will receive a semester book stipend, monthly housing allowance, and tuition and fees paid from the VA to UWF.
- Spouse of Active Duty: You will receive a semester book stipend, and tuition and fees paid from the VA to UWF. Spouses of Active Duty members are not eligible for monthly housing allowance while their spouse is still on active duty.
- Dependent Child: You will receive book stipend, monthly housing allowance, and tuition and fees paid from the VA to UWF. The childe of an Active Duty member still qualifies for monthly housing allowance.
- To find your benefit rate, go to: https://www.va.gov/education/gi-bill-comparison-tool/
- Type West Florida and select University of West Florida
- Under 'Which GI Bill benefit do you want to use?' select Post 9/11 GI Bill (Ch 33)
- Then select 'School costs and calendar' under Enrolled select your training time
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