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For Everyone
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| What are the ITS Help Desk hours of operation? | Visit the ITS Help Desk website. |
| Why can’t I log into eLearning? |
Visit Accessing eLearning. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. | |
| How do I access MyUWF? | Visit Accessing MyUWF. For additional assistance, |
| call the ITS Help Desk at 850-474-2075 during business hours |
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How do I access my campus email account? | Visit Accessing Your UWF Gmail Account. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
Why |
can’t I connect to wireless on campus? | Visit |
| Configuring your device for ArgoAir. For additional assistance, submit |
| a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 |
| during business hours |
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How do I cross-list/link my course?
Visit Linking eLearning Courses in Classmate or contact the Academic Technology Center for additional assistance (AskATC.uwf.edu).
Where can I find the academic calendar? | Visit the Office of the Registrar website. |
| Where can I find if there is a non-scheduled school closure? (e.g., inclement weather) | Visit the UWF Newsroom. |
| How can I get assistance with Yuja? | For faculty assistance, contact CTLT. For student assistance, submit a UWF Service Desk |
How do I add a TA or student to my course?
ticketvia the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours |
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| How |
For faculty training, go to the AskATC website at http://askatc.uwf.edu.
| do I use Zoom? | Visit Getting Started with Zoom. |
For Students
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| How do I log into eLearning as a Continuing Education Student? | Visit elearning.uwf.edu and select the Continuing Education button. For login issues, visit Continuing Education eLearning Account Activation and Recovery. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
| Why don’t I see all of the courses I registered for in eLearning? | Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
Who do I contact for help with my financial aid, registration, admission application, or transcripts? | Visit the Argo Central website. |
| How do I take a Quiz that requires Respondus Lockdown Browser? | Visit Installing and using Respondus LockDown Browser for Canvas quizzes (for students). For additional assistance, |
| call the ITS Help Desk at 850-474-2075 during business hours. |
For Faculty/Staff
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| Why isn't the course I teach published in eLearning? | Visit Managing eLearning preferences for my class in Classmate. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
How do I |
cross-list/link the course I teach? | Visit |
Managing eLearning preferences for my class in Classmate. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 |
during business hours |
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Why can’t I connect to the wireless on campus?
How do I add a student to my course? | Submit a UWF Service Desk |
ticketvia the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours |
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How can I get assistance with eLearning training or with instructional design for my course? | For faculty training, visit the CTLT website. |
How do I get help for a problem with my UWF-owned computer or UWF-supported software? | Submit a |
| UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours |
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| How do I |
Contact Argo Central at http://uwf.edu/offices/argo-central.
Where can I find the academic calendar?
Visit the Registrar at http://uwf.edu/offices/registrar/.
| create a new course? | See Creating a development course in eLearning from Classmate and Requesting Activation for a New Special Course in eLearning or call the ITS Help Desk at 850-474-2075 during business hours. |
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Contents
Useful Links
Technology Alerts - View active alerts
MyUWF PortalUWF Emergency Website
Search Our Confluence Help Site
Public Knowledge Base
Livesearch spaceKey public size large additional page excerpt placeholder Search the Public Knowledge Base type page
Business Process Library (BPL) - How-to articles accessible to UWF employees
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