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Scenarios

FAQs

Is school closed?	Visit the Registrar at http://uwf.edu/offices/registrar/
Who do I

need

contact for help with my financial aid, registration, admission application, transcripts?

I

Why don’t see all of my courses in Canvas

.

?	Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk 850-474-2075.

I’d like to

How do I cross-list/link my course

.

?	Visit Linking eLearning Courses in Classmate or contact the Academic Technology Center for additional assistance (AskATC.uwf.edu).

I’d like to

How do I add a TA or student to my course

.I need

?	Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.

I need some training on Canvas.

I need some instructional design help.

How can I get assistance with Canvas training, instructional design, or obtaining a Canvas site for my course

.

?	For faculty training, go to the AskATC website at http://askatc.uwf.edu. Contact information is located at the bottom of the page.
I am having problems accessing MyUWF. What do I do?	Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance.
Why can’t I

can’t

log into Canvas

.

?	Submit a portal ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk 850-474-2075.
I can’t connect to the wireless on campus.	Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075.
I’m having a problem with my computer hardware or software. I can’t access my campus email account.	Submit a portal ticket (ITS Support Center app via MyUWF) or call the ITS Help Desk 850-474-2075.
I can’t access MyUWF.	Visit Accessing MyUWF. For additional assistance, call the ITS Help Desk 850-474-2075.