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Handy Links
Technology Alerts - View active alerts
ITS Help Desk general info (hours, location, etc.)
Search our Confluence Help Site
Public Knowledge Base
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Business Process Library (BPL) - How-to articles accessible to UWF employees
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Scenarios
Is school closed? | Visit the Registrar at http://uwf.edu/offices/registrar/ |
I need help with my financial aid, registration, admission application, transcripts | Contact Argo Central at http://uwf.edu/offices/argo-central |
I don’t see all of my courses in Canvas. | Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk 850-474-2075. |
I’d like to cross-list/link my course. | Visit Linking eLearning Courses in Classmate or contact ATC for additional assistance (AskATC.uwf.edu). |
I’d like to add a TA or student to my course. | Submit a portal ticket (ITS Support Center app via MyUWF) or call the ITS Help Desk 850-474-2075. |
I need some training on Canvas. I need some instructional design help. I need a Canvas site for my course. | For faculty training, go to the AskATC website at http://askatc.uwf.edu. Contact information is located at the bottom of the page. |
| I am having problems accessing MyUWF. What do I do? | Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also contact the ITS Help Desk during business hours for additional assistance. |
| I can’t log into Canvas. | Submit a portal ticket via the ITS Support Center app via MyUWF or call the ITS Help Desk 850-474-2075. |
I can’t connect to the wireless on campus. | Visit Configuring your device for ArgoAir. For additional assistance, call the ITS Help Desk 850-474-2075. |
I’m having a problem with my computer hardware or software. I can’t access my campus email account. | Call the ITS Help Desk 850-474-2075 or email helpdesk@uwf.edu. |
| I can’t access MyUWF. | Visit Accessing MyUWF. For additional assistance, call the ITS Help Desk 850-474-2075. |