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Critical Testing Behavior/Environment Information:

BEFORE THEEXAMTHE EXAM

  1. BEFORE YOUR EXAM:
    • Test your system with ProctorU
      • Go to http://www.proctoru.com/
      • Select "Technical Requirements" in the upper-right corner.
      • Select "Equipment Test" in the right column.
      • Select "Click Here to Test Your Equipment."
    • This will provide a complete test of your computer to help ensure that you encounter no difficulties during your ProctorU "Proctored" exam.
    • If any difficulties are encountered, you will be provided links to a "Live Person", an email form, and phone numbers to contact ProctorU to get your difficulties resolved.

  2. If you encounter any problems (AND, even if you don't) you will be given access to one of ProctorU's HelpDesk Technicians.
    1. The ProctorU HelpDesk is available from 7:00 AM to 11:45 PM (seven days a week).
    2. The service is FREE, and does not require an appointment.

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