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Your certification should appear in SCOOP within an hour90 minutes. If your certification does not show as complete within an hour90 minutes, please contact the ITS Help Desk at (850) 474-2075. Your Knowledge Worker Annual Refresher certification will remain valid for one year after the completion date of this training. You will receive a reminder email 3 months prior to the expiration of the certification. At the time the email is received, you will be eligible to take the training again. This cycle will repeat annually.
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