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When you’re installing, you may get a "Something went wrong…” error. Or, if you get some other error, see General troubleshooting for installing Office 2013 and Office 365.
After After you have Office installed, try creating a few documents. If an Office program looks blurry, displays as all black or all white, the screen flickers, or looks different on different computers, see Office 365 doesn’t look right.
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