Overview

Please do not hesitate the ITS Help Desk when you encounter technical issues.  Just be sure to be front of your computer when you call, since we may have to remote in to your machine to investigate.

Ways to report technical issues or breaches to the ITS Help Desk

Please use only one of the following methods to report technical issues or breaches to the ITS Help Desk:

• Submit an ITS Support Ticket
  • This requires MyUWF/ArgoNet credentials.
    
    • Activating your MyUWF/ArgoNet Account
    • Recovering Your MyUWF/ArgoNet Username or Password
• Call 850.474.2075 during our posted business hours
• Email us at helpdesk@uwf.edu
• Visit us in Building 79 during our posted business hours

Want to troubleshoot?

To expedite an resolution to an issue, some users choose to troubleshoot the issue themselves.  If you're up for it, please visit Troubleshooting common technical issues to learn how.  

Please know that ITS Help Desk may have to try some of these troubleshooting steps when we have you on the phone.