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What are the ITS Help Desk hours of operation?Visit the ITS Help Desk website.
Why can’t I log into eLearning?

Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How do I log into eLearning as a Continuing Education Student?Continuing Education students must log into Canvas directly from the Canvas Login Page. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours.
How do I register my Clicker?Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

Why don’t I see all of my courses in eLearning?

Visit Finding your classes in eLearning. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How do I cross-list/link my course?

Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How do I add a TA or student to my course?

Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How can I get assistance with eLearning training or with instructional design for my course?

For faculty training, visit the AskATC website.

How do I access MyUWF?Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How do I access my campus email account?

Visit Accessing Your UWF Gmail Account for detailed instructions regarding how you may access your email. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

Why can’t I connect to the wireless on campus?

Visit Configuring your device for ArgoAir. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

How do I get help for a problem with my UWF-owned computer or UWF-supported software?

Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance.

Who do I contact for help with my financial aid, registration, admission application, or transcripts?

Contact Argo Central.

Where can I find the academic calendar?

Visit the Office of the Registrar website.

Where can I find if there is a non-scheduled school closure? (e.g., inclement weather)Visit the UWF Newsroom and UWF Emergency websites.
How can I get assistance with Panopto?

For faculty assistance, contact the Academic Technology Center.

For student assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours.

itfaq

ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu



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