How Various UWF Tutoring Services Will Use GradesFirst

Kiosk

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  Creating, editing, and deleting locations in GradesFirst — A "location" is the name of the UWF tutoring service the students visit. Locations need to be created in GradesFirst before tutors set up a kiosk, before tutors set their availability, and before students can schedule and request appointments through GradesFirst.
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  Creating, editing, and deleting student services in GradesFirst — A "student service" is the name of the service that the UWF tutoring services offers. Student services need to be created in GradesFirst before tutors set up a kiosk, before tutors set their availability, and before students can schedule and request appointments through GradesFirst.
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  Setting up a kiosk in GradesFirst, for tutors managers — In GradesFirst, a "kiosk" helps tutors check students in and check out of various locations. This page will discuss how to set up a kiosk, and how each UWF tutoring center will use the kiosk function, since each tutoring center operates differently.
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  Closing a GradesFirst kiosk — For security and for updates, the kiosk window should be closed at the end of each day.

Tutoring

Tutor Administrator

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  Giving GradesFirst privileges to new hires — The direct supervisors of the various UWF tutoring services must follow this procedure to give their respective new hires permission to have certain privileges in GradesFirst. New hires without the proper permissions may not be able to schedule appointments, look up a student's UWF ID number, or create reports.
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  Giving and revoking various GradesFirst privileges to tutors — The direct supervisors of the various UWF tutoring services must give their staffs certain privileges so that they may perform certain tasks in GradesFirst.

Tutor Manager

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  Responding to a student's GradesFirst request to the ACE Lab — Although GradesFirst contains a feature that allows students to schedule their own appointments, this feature does not allow different students to schedule for the same appointment slot. To allow multiple students to see the same ACE tutor at the same time, the students need to request appointments instead of scheduling them.
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  Retrieving a student's UWF ID number in GradesFirst — Students will need to bring their Nautilus cards, or have their UWF student ID numbers memorized to check in to the kiosks. Students who forget to bring their cards and don't have their UWF student ID numbers memorized will have to ask tutors with the Tutor Manager or Kiosk Administrator user role to get their numbers.
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  Responding to a student's GradesFirst request to the Writing Lab — Although the Writing Lab wants students to call or visit to schedule appointments, the "Request a Tutor Appointment" feature of GradesFirst cannot be disabled without disabling it for other UWF tutoring services that do prefer students to use this feature. Writing Lab Managers will have to respond to these e-mails, letting the students know that they need to call or visit the Writing Lab.

Tutor Student