Overview

The following services are supported by the ITS Help Desk for students, faculty, and staff.

Software and Websites

ArgoApps
Atomic Learning/Hoonuit
Blackboard Collaborate
Citrix Receiver
Common Web Browsers (for issues relating to UWF services)
- Apple Safari
- Google Chrome
- Microsoft IE 10 and 11
- Microsoft Edge
Confluence
DocuSign
Dynamic Forms
eDesktop
eLearning.uwf.edu
G Suite (Gmail, Calendar, Drive, Groups, Meet)
JIRA
Kumo
Microsoft Office 365 Installation and Setup
My.UWF.edu
Qualtrics
Respondus Lockdown Browser
TurnItIn
UWF.edu

Account

ArgoNet and MyUWF Accounts
- Account Activation
- Password Recovery
- Username Recovery
eLearning Guest Access
Florida Shines Logins
G Suite (Gmail) Accounts

Other Supported Services

ArgoAir - Wireless
Campus Computer Access
File Storage (H Drives)
FTP
Spam/Phishing Response
Technology Alerts
Turning Point Clickers

FAQs

Use an expand section for each FAQ that you want to include. Copy and paste the expand section to create a new question. Make sure to edit the title of the expand section. Please remove this section if there are no FAQs.

We will offer best effort troubleshooting for any software not listed that pertains to UWF business.