Overview

Citrix refers to local drives as "Files on your computer"

Local drives are storage resources which are local to the computer in which you are accessing ArgoApps from. They contain locations like your Desktop and Documents.

Example locations on local drives:

C:\Users\username\Desktop

C:\Users\username\Documents

How to Access Local Drives from within ArgoApps

Within any ArgoApps application or desktop, when attempting to open or save a file you may receive a prompt similar to the screenshot below. Choose "Permit all access" and optionally check "Do not ask me again..." to prevent having to approve access again in the future.

UWF Public Knowledge Base > ArgoApps Help: Accessing Local Drives > Screen Shot 2016-03-14 at 9.33.30 AM.png

I did not get a prompt asking for access from my Microsoft Office application

If using Word, Excel, or similar you may need to click "Browse" from an Open or Save As dialog to trigger the prompt.

UWF Public Knowledge Base > ArgoApps Help: Accessing Local Drives > Screen Shot 2016-03-14 at 9.31.16 AM.png

What if I do not see my local drives and I did not get a prompt asking for access (like shown above)?

While connected to ArgoApps, follow these steps to configure local drive access

Right-click on the Citrix icon within the system tray
Click "Connection Center"
Click "Properties" from the Connection Center
Within the "Preference" or "Properties" window, and under "File Access" choose "Read and white" and click OK