Students, Faculty, and Staff can contact the ITS Help Desk in person, by phone, online request form, and through email. This page contains the hours of operation and information on contacting and receiving assistance from the ITS Help Desk.

Attention UWF community, 

Due to the preventative measures taken in response to the threat of COVID-19, the ITS Help Desk is currently providing assistance remotely. Until further notice, we will offer support from 8:00AM to 5:00PM Monday through Friday. 

How to Contact

Phone: (850) 474-2075

Email: helpdesk@uwf.edu

Request forms:

ITS Support Center for Faculty and Staff

ITS Support Center for Students

Staffing Schedule

F‌ully Staffed
Monday - Friday
8:00AM to 5:00PM

L‌imited Staff
Monday - Thursday 
5:00PM to 7:00PM

O‌n Call
Responds to system outages when the Help Desk is closed.

Face-to-face support

Walk-in customers may visit the ITS Help Desk in building 79 from 8:30AM to 4:30PM on weekdays.

The Help Desk is closed on weekends and holidays.

UWF ITS Help Desk logo