On Arrival to the Classroom
Starting the system
Turned on classroom lights
Or:
verified the classroom lights were already on
Or:
notified a supervisor that the classroom lights are not working properly
Powered on the lectern system in
Video Conference Mode
via the Crestron Touch Panel
Or:
Shut down the already-running lectern system via the Crestron Touch Panel, waited for the doorbell sound, and powered on the lectern system
Or:
Contacted appropriate support to address the issue
Verified projector (74/109)
OR
large format display (FWB 4/460) turned on
Or:
Contacted appropriate support to address the issue
Verified room video conference displays turned on
Or:
Contacted appropriate support to address the issue
For 74/109 Only:
Verified the projector screen came down
Or:
Contacted appropriate support to address the issue
Set Preview and Presentation sources to PC via the Crestron Touch Panel
Making a Test Call
For Instructor Side
Only:
Initiated a test call to the remote room
Verified the Video Conference call connected
Or:
Contacted appropriate support to address the issue
Verified remote room can be heard through the speakers
Or:
Contacted appropriate support to address the issue
Adjusted VTC or VTC Room Volumes as necessary
Or:
Contacted appropriate support to address the issue
Verified the remote room can hear the local room
Or:
Contacted appropriate support to address the issue
Verified near and far end camera controls work properly
Or:
Contacted appropriate support to address the issue
Verified instructor and student camera cameras display accordingly when selected under Near-End Control
Or:
Contacted appropriate support to address the issue
Verified Mic Mute and Mics controls mute properly
Or:
Contacted appropriate support to address the issue
Verified Self-View toggles on and off properly
Or:
Contacted appropriate support to address the issue
Verify Source Functionality
Verified Presentation view toggles on and off properly
Or:
Contacted appropriate support to address the issue
Verified PC displays and audio plays in both remote and local rooms
Or:
Contacted appropriate support to address the issue
Verified laptop source displays and audio plays properly in both remote and local rooms
Or:
Contacted appropriate support to address the issue
Verified VTC1 and VTC2 display properly as preview sources
Or:
Contacted appropriate support to address the issue
Verify Audio/Video received in Webex
Ended the Video Conference test call
Opened uwf.webex.com on each local PC
Logged in with your UWF credentials
Started a test meeting
Verified Audio connection is set to
Call Using Computer
Verified speakers are set to
Crestron
Verified microphone is set to
Speakerphone (AV Bridge CONFERENCE)
Verified Video Connection is set to
AV Bridge CONFERENCE
Verified Audio and Video are received by the local PC into Webex
Verified Remote room can be seen and heard via Webex
Ended the Webex session and prepare the room for the instructor
During Class
Addressed any technical issues the instructor encountered
Or:
Contacted appropriate support to address the issue
Upon Completion of the Class
Verified all shutdown procedures have been completed after class has concluded
Verified call disconnected properly after pressing the
Hang-Up
button on the Crestron Control Panel
Or:
Contacted appropriate support to address the issue
Verified projector shut down after pressing the shut down button on the Crestron Control Panel
Or:
Contacted appropriate support to address the issue
For 74/109 Only:
Verified projector screen raised properly
Or:
Contacted appropriate support to address the issue
Verified each VTC display in the room turned off
Or:
Contacted appropriate support to address the issue
Verified doorbell sound played from the Crestron Touch Panel indicating the system is ready to be used again
Notified appropriate support of any issues experienced during this checklist
FAQs
Who is "appropriate support"?
Facilitators for each room have different contacts for additional support
F4/460
74/109
ITS Help Desk
Call (850) 474-2075
Or
dial 2075 and press 4 from any campus phone
Where can I review training documentation?
See,
74/109 & FWB 4/460 Distance Learning Room Facilitator Guide
Where can I find troubleshooting scenarios?
See,
INSERT LINK HERE