On Arrival to the Classroom

Starting the system

  • Turned on classroom lights
    • Or: verified the classroom lights were already on
    • Or: notified a supervisor that the classroom lights are not working properly
  • Powered on the lectern system in Video Conference Mode via the Crestron Touch Panel
    • Or: Shut down the already-running lectern system via the Crestron Touch Panel, waited for the doorbell sound, and powered on the lectern system
    • Or: Contacted appropriate support to address the issue
  • Verified projector (74/109) OR large format display (FWB 4/460) turned on
    • Or: Contacted appropriate support to address the issue
  • Verified room video conference displays turned on
    • Or: Contacted appropriate support to address the issue
  • For 74/109 Only: Verified the projector screen came down
    • Or: Contacted appropriate support to address the issue
  • Set Preview and Presentation sources to PC via the Crestron Touch Panel

Making a Test Call

  • For Instructor Side Only: Initiated a test call to the remote room
    • Verified the Video Conference call connected
      • Or: Contacted appropriate support to address the issue
    • Verified remote room can be heard through the speakers
      • Or: Contacted appropriate support to address the issue
    • Adjusted VTC or VTC Room Volumes as necessary
      • Or: Contacted appropriate support to address the issue
    • Verified the remote room can hear the local room
      • Or: Contacted appropriate support to address the issue
    • Verified near and far end camera controls work properly
      • Or: Contacted appropriate support to address the issue
    • Verified instructor and student camera cameras display accordingly when selected under Near-End Control
      • Or: Contacted appropriate support to address the issue
    • Verified Mic Mute and Mics controls mute properly
      • Or: Contacted appropriate support to address the issue
    • Verified Self-View toggles on and off properly
      • Or: Contacted appropriate support to address the issue

Verify Source Functionality

  • Verified Presentation view toggles on and off properly
    • Or: Contacted appropriate support to address the issue
  • Verified PC displays and audio plays in both remote and local rooms
    • Or: Contacted appropriate support to address the issue
  • Verified laptop source displays and audio plays properly in both remote and local rooms
    • Or: Contacted appropriate support to address the issue
  • Verified VTC1 and VTC2 display properly as preview sources
    • Or: Contacted appropriate support to address the issue

Verify Audio/Video received in Webex

  • Ended the Video Conference test call
  • Opened uwf.webex.com on each local PC
  • Logged in with your UWF credentials
  • Started a test meeting
  • Verified Audio connection is set to Call Using Computer
    • Verified speakers are set to Crestron
    • Verified microphone is set to Speakerphone (AV Bridge CONFERENCE)
  • Verified Video Connection is set to AV Bridge CONFERENCE
  • Verified Audio and Video are received by the local PC into Webex
  • Verified Remote room can be seen and heard via Webex

  • Ended the Webex session and prepare the room for the instructor

During Class

  • Addressed any technical issues the instructor encountered 
    • Or: Contacted appropriate support to address the issue

Upon Completion of the Class

  • Verified all shutdown procedures have been completed after class has concluded
    • Verified call disconnected properly after pressing the Hang-Up button on the Crestron Control Panel
      • Or: Contacted appropriate support to address the issue
    • Verified projector shut down after pressing the shut down button on the Crestron Control Panel
      • Or: Contacted appropriate support to address the issue
  • For 74/109 Only: Verified projector screen raised properly
    • Or: Contacted appropriate support to address the issue
  • Verified each VTC display in the room turned off
    • Or: Contacted appropriate support to address the issue
  • Verified doorbell sound played from the Crestron Touch Panel indicating the system is ready to be used again

  • Notified appropriate support of any issues experienced during this checklist

FAQs

Who is "appropriate support"?
  • Facilitators for each room have different contacts for additional support
    • F4/460
    • 74/109
      • ITS Help Desk
      • Call (850) 474-2075
      • Or dial 2075 and press 4 from any campus phone
Where can I review training documentation?
Where can I find troubleshooting scenarios?
  • See, INSERT LINK HERE