Are you having difficulty accessing MyUWF? Follow one of the processes below to gain access to MyUWF.
Whether you are a new student, returning student, faculty member, staff member, or alumni, you need to activate your MyUWF account prior to accessing MyUWF.
1. Click the 'Activate your account' button on MyUWF Desktop.
2. Choose one of the two options to verify your identity.
If you selected the 'Using my UWFID' option, fill in your UWF ID and birth date.
To minimize issues with formatting your birth date, utilize the calendar tool to the left of the birth date field.
If you selected the 'Using my last name and the last 4 of my SSN' option, fill in your last name, the last 4 digits of your SSN, and your birth date.
To minimize issues with formatting your birth date, utilize the calendar tool to the left of the birth date field.
3. Select three different security questions and provide an answer for each.
Your answers are not case sensitive. Please be aware that all other formatting (spacing, special characters, spelling, etc.) must match if you are prompted to answer your security questions in the future.
You may only use the 'Enter your own question' option once.
4. Provide an external (non-UWF) email address, then press the 'Next' button.
Some .edu or .mil email addresses may filter emails from UWF temporarily. To avoid this issue, utilize a common email provider (Gmail, Yahoo, Hotmail, iCloud, etc).
After pressing the 'Next' button, a verification email will be sent to your external email address.
5. Navigate to the inbox of the non-UWF email account you provided, and click the link within the verification email to continue the account activation process.
The link within this email is only active for 4 hours. If you click the link after this time period, you will receive an external email verification error.
6. After your external email address has been confirmed, click the 'Next' button to continue and choose a new password.
If you receive an external email verification error, you will need to restart the activation process (from Step 1 above).
If you receive the same email verification error after completing the steps again, please contact the ITS Help Desk at (850) 474-2075.
7. Select either 'Use a randomly generated system password' or 'Create my own password'.
If you have selected the 'Use a randomly generated system password' option, you will be provided with a random password on the screen. It is important to make a note or remember your password. This will be the last time it is displayed.
Click the 'Next' button to continue.
If you have selected the 'Create my own password' option, provide a new password in both fields.
Please be aware that your password must be between 10 and 30 characters in length, starting with a letter, containing at least one integer (0 - 9) or a special character.
Click the 'Next' button to continue.
8. You will be directed to the following screen. Please do not close this screen as your new username will be presented to you shortly.
You may now use your new username and password to log into MyUWF.
Use our account recovery tool if you already have a MyUWF account, but cannot remember your username or password.
1. Go to https://my.uwf.edu/ and click on the 'Log In' button.
2. Below the username and password fields, click on the 'Problems Logging In?' link.
1. If you do not know your MyUWF username, select the 'I forgot my username' option and press the 'Next' button.
2. On the Forgot Username page, enter all of the requested information. To minimize issues with formatting your birth date, utilize the calendar tool to the left of the birth date field.
3. If the information you provided matches the information in our system, the next page will display your username.
If the information you provided DOES NOT match the information in our system, you will receive the following error.
Please call the ITS Help Desk at (850) 474-2075 for further assistance.
1. If you need to reset your password, select the 'I forgot my password' option and press the 'Next' button.
2. Enter your username and then verify your identity using either your UWFID or the last 4 digits of your SSN and birth date.
3. If you have selected the 'Using the last 4 of my SSN and my birth date' option, please remember that using the calendar tool to the left of the birth date field will minimize issues when formatting your birth date.
If the information you provided DOES NOT match the information in our system, you will receive the following error.
Please call the ITS Help Desk at (850) 474-2075 for further assistance.
4. When you have successfully entered the information on the previous page, you will be prompted to choose a reset option.
You may either choose to have a password recovery link sent to your external email address on file with UWF, or you may be asked to answer two of the three security questions that you have on file with UWF.
5. When using the 'Send a password recovery link to the external email on file with UWF' option, you will receive an email like pictured below.
Click the link in the email to change your password.
6. When using the 'Answer the following security questions' option, provide the answers to the two questions listed on the page and press 'Next'.
Please be advised that outside of case sensitivity, these answers must match the answers that you provided exactly.
7. When you have successfully answered the security questions or completed the steps in the reset link within your email, you will be directed to choose a new password.
You may either select the 'Use a randomly generated system password' option or the 'Create my own password' option.
8. All MyUWF passwords must be between 10 to 30 characters, starting with a letter, with at least one integer (0-9) or special character.
If you experience difficulty at any point, please contact the ITS Help Desk at (850) 474-2075 for further assistance.