Overview

The following services are supported by the ITS Help Desk for students, faculty, and staff.

Software and Websites

• ArgoApps
• Atomic Learning/Hoonuit
• Blackboard Collaborate
• Citrix Receiver
• Common Web Browsers (for issues relating to UWF services)
  • Apple Safari
  • Google Chrome
  • Microsoft IE 10 and 11
  • Microsoft Edge
• Confluence
• DocuSign
• Dynamic Forms
• eDesktop
• eLearning.uwf.edu
• G Suite (Gmail, Calendar, Drive, Groups, Meet)
• JIRA
• Kumo
• Microsoft Office 365 Installation and Setup
• My.UWF.edu
• Qualtrics
• Respondus Lockdown Browser
• TurnItIn
• UWF.edu

Account

• ArgoNet and MyUWF Accounts
  • Account Activation
  • Password Recovery
  • Username Recovery
• eLearning Guest Access
• Florida Shines Logins
• G Suite (Gmail) Accounts

Other Supported Services

• ArgoAir - Wireless
• File Storage (H Drives)
• FTP
• Spam/Phishing Response
• Technology Alerts
• Turning Point Clickers

FAQs