UWF is moving phone service to Zoom Phone!

If you found a Zoom Phone calling card in your office, find the picture below that best matches your situation.

I have BOTH an old phone and a new Zoom phone.	My old phone is gone.
What should I do? Until July 16 Continue using your old phone Feel free to explore the new phone’s features Starting July 16 Begin using your new Zoom phone! Disconnect your old phone and leave it on your desk for collection	What should I do? Sign in to the Zoom app on your computer if you have not already done so Beginning July 16, use Zoom Phone from your computer or mobile device If you were expecting a desk phone, contact your department's Zoom Phone Department POC (Point of Contact)
I only have a new Zoom phone.	I don't see my situation listed.
What should I do? Complete remaining Zoom Phone setup tasks such as setting up your voicemail Familiarize yourself with your new phone Begin using it on July 16 We likely completed your setup while you were away from your office, or we were given permission to remove your old phone early.	If others in your area received calling cards and you did not, one of these is probably true: You do not currently have a university phone Your phone setup requires additional work We were not able to access your office when we visited If you currently use a Siemens or Cisco phone, there’s still a good chance we’ll be visiting your area on cutover day.

Helpful Links

ITS Help Desk

(850) 474-2075
helpdesk@uwf.edu